Senior CIAM Security Engineer

Job Description

Jeppesen Foreflight is one of the largest software development companies in Gothenburg. We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to continuous improvement and delivering more value to our clients.

At Jeppesen’s office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented, creative and dedicated colleagues. You will learn and broaden your perspective by working with 400 professionals from more than 50 different nations, but also be part of a global organization allowing for collaboration with customers and colleagues across the world. Most importantly, you will be expected to make a difference.

We are currently looking for skilled Engineers focused on CIAM (Customer Identity and Access Management) to join our internal cloud platform team at Jeppesen ForeFlight. In this role, you will own and operate customer identity and access management capabilities, ensuring secure, scalable, and reliable authentication and authorization services for external users and connect to customer identity providers.

The team delivers a CIAM solution that is managed via infrastructure as code. We also provide observability for other teams to understand the status of the service. Our customers are airlines across the world running mission critical systems. Customer communication is part of the role and we operate in a B2B environment.

The team maintains specialised expertise in CIAM, advanced networking solutions (NLB, ALB), Amazon Elastic Kubernetes Service, Auth0 integration, ArgoCD implementation, Istio service mesh architecture, and Elastic Container Registry management. We collaborate strategically with other platform teams when it comes to for example Terraform module, SRE team, CloudOps team to enhance and align our offerings.

Position responsibilities

• Design, configure, and maintain CIAM platforms and services
• Manage customer authentication, registration and profile flows
• Integrate identity providers, social login, SSO, and federation to customer Identity Providers (IdP)
• Define and enforce access policies, consent management, and account lifecycle controls
• Monitor identity-related events, security alerts, and operational health (including maintaining relevant Grafana dashboards)
• Troubleshoot and resolve CIAM issues across applications and infrastructure. Ability to be on standby schedule from time to time
• Partner with security, engineering, product, and customer-facing teams
• Use GitOps and automate CIAM deployments and configuration through infrastructure as code
• Maintain reusable Terraform modules for CIAM platform provisioning and configuration
• Support CIAM CI/CD pipelines and operational automation
• Contribute to product development by translating business and customer requirements into identity features and user journeys
• Ensure compliance with privacy, security, and regulatory requirements

Required Skills

• Experience with CIAM platforms such as Okta Customer Identity, Auth0, Entra ID, Ping, or ForgeRock
• Strong understanding of authentication and federation standards in Auth0 such as OAuth2, OpenID Connect, API Security and SAML2
• Knowledge of privacy regulations and security frameworks
• Experience integrating APIs, web apps, and backend services with identity systems
• Understanding of secure software delivery
• Familiarity with secrets management, logging, observability, and incident response
• Strong troubleshooting, communication, and documentation skills
• Customer communication skills

Preferred Qualifications

• Experience with cloud platforms such as AWS, Azure, or GCP
• Experience with agile product development and cross-functional teams
• Scripting/automation experience with Python, Bash, or PowerShell
• Hands-on experience with Terraform
• Understanding infrastructure operations
• DevOps experience, including:
• CI/CD
• Automation
• Git
• Terraform

Why You Should Join:

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

• Medical Insurance
• Employer paid life, AD&D, and long term disability insurance
• Health and wellness reimbursement allowance
• Pension plan
• 30 paid vacation days, as well as additional days off for Christmas break
• Employee assistance program
• 2 days off to volunteer annually
• Employee referral program
• Flight rewards and flight stipend