Senior Business Systems Analyst (M365 / SharePoint Information Management)
SereneAid ·
- Work mode
- Remote
- Seniority
- Senior
- Employment
- Contract
- Category
- Business analysis
- Experience
- 3+ years
- Visa sponsorship
- No
- Company size
- 1-10
SereneAid ·
This is a remote position.
Service New Brunswick (SNB) is seeking a highly experienced Senior Business Systems Analyst (BSA) to support the Office of the Ombud in designing and implementing a secure Microsoft 365-based Information Management solution.
The successful consultant will lead requirements gathering, information architecture design, governance planning, SharePoint Online implementation planning, migration readiness activities, and stakeholder engagement. This role requires extensive expertise in Microsoft 365 technologies, SharePoint Online, Information & Records Management, business analysis, and public-sector environments.
The Office of the Ombud manages highly confidential information and requires a secure, role-based information management framework aligned with provincial legislation, policies, and industry best practices.
Modernize collaboration and information management using:
Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive
Microsoft Copilot for Microsoft 365
Design a secure, role-based information architecture.
Establish governance, records management, and information management practices.
Plan and support migration of legacy file systems into SharePoint Online.
Implement metadata standards, access controls, workflows, and support procedures.
Conduct stakeholder interviews across multiple locations and remote teams.
Perform workload analysis and data mapping exercises.
Assess current-state environments including:
Identity Management
Devices and Endpoints
Network Infrastructure
Existing File Systems
Governance Processes
Develop project plans, timelines, resource plans, and migration readiness assessments.
Gather, analyze, validate, and document business and technical requirements.
Identify and document:
Business Processes
Information Flows
Decision Flows
Reporting Requirements
Security Requirements
Facilitate workshops and requirements sessions.
Translate business needs into functional and technical specifications.
Design information management frameworks and records management structures.
Define:
Metadata Models
Content Types
Records Classifications
Governance Standards
Support requirements related to:
Investigations
Records Retention
Privacy and Compliance
Search and Discovery
Assist with policy development and information management best practices.
Design SharePoint Online site and hub architecture.
Develop:
Site Structures
Document Libraries
Metadata Frameworks
Content Types
Site Columns
Create workflows and process documentation.
Produce architecture diagrams and supporting documentation.
Support Microsoft 365 adoption initiatives.
Define role-based security and access models.
Support implementation of:
Microsoft Entra ID (Azure AD)
Conditional Access Policies
Multi-Factor Authentication (MFA)
Least-Privilege Access Controls
Segregation of Duties Models
Document security and governance frameworks.
Conduct content inventories and file assessments.
Perform ROT Analysis (Redundant, Obsolete, Trivial content).
Develop migration readiness plans and scorecards.
Map legacy content structures to SharePoint Online.
Support migration tool selection and migration runbook development.
Assist with pilot migrations, testing, validation, reconciliation, and cutover activities.
Produce high-quality business and technical documentation.
Create:
Functional Specifications
Technical Specifications
Process Flow Diagrams
Data Models
Solution Architecture Documentation
Migration Documentation
Governance Documentation
Communicate effectively with technical and non-technical stakeholders.
Participate in project meetings, workshops, status reporting, and project governance activities.
Minimum 15 years of Information Technology experience.
Minimum 10 years of experience as a Business Systems Analyst.
Minimum 3 years of hands-on experience with:
SharePoint Online
Microsoft 365
Microsoft Teams
OneDrive
Minimum 3 years supporting Information Management or Records Management solution implementations within a Public Sector environment.
Excellent written and verbal English communication skills.
Experience working within government or public-sector organizations.
Strong knowledge of information governance and records management practices.
Experience implementing SharePoint Online Information Management solutions.
Knowledge of privacy, security, and compliance frameworks.
Experience supporting Microsoft 365 modernization initiatives.
Familiarity with Microsoft Copilot for Microsoft 365.
Experience with SharePoint Migration Tool (SPMT) and related migration frameworks.
Microsoft 365
SharePoint Online (SPO)
Microsoft Teams
OneDrive
Microsoft Entra ID (Azure AD)
Conditional Access Policies
Multi-Factor Authentication (MFA)
Information Management
Records Management
Information Governance
Metadata Management
Content Types & Site Columns
Role-Based Access Control (RBAC)
Requirements Gathering & Analysis
Business Process Modeling
Data Modeling
Workflow Design
Functional & Technical Documentation
Migration Planning & Execution
Public Sector Project Delivery
Current State Assessment Documentation
Stakeholder Interview Findings
Workload & Data Mapping Documentation
SharePoint Information Architecture Design
Functional Specifications
Process Flow Diagrams
Solution Architecture Documentation
Access Control & Security Documentation
Migration Readiness Scorecard
Migration Plans & Runbooks
Governance & Information Management Documentation
Project Status Reports and Progress Updates
Apply: Send resume & documents to [email protected]
Call: 647-794-8009