Senior Business Systems Analyst

Key Responsibilities:

Business Analysis, Requirements & Scope Management

• Lead requirements elicitation, analysis, documentation, validation, and refinement for complex enterprise capabilities.

• Develop and maintain BRDs, FRDs, use cases, user stories, business rules, acceptance criteria, decision tables, process flows, and functional specifications.

• Translate complex licensing, royalty, accounting, tax, compliance, and operational processes into implementable system requirements

• Facilitate workshops with Product Owners, business stakeholders, SMEs, architects, developers, QA engineers, and implementation partners.

• Perform current-state, future-state, and gap analysis across legacy applications, manual processes, data flows, and target-state capabilities.

• Identify and document assumptions, dependencies, constraints, risks, unresolved decisions, and cross-system impacts.

• Establish requirements baselines and identify material changes requiring additional analysis, approval, or scope review.

• Ensure requirements are complete, testable, traceable, and sufficiently detailed before development and testing begin.

• Support internal go-to-market and adoption strategies for AI-powered workflows, agentic experiences, and internal products that simplify employee work across enterprise platforms.

Business Process, Capability & Data Modeling

• Model end-to-end business processes, workflows, system interactions, decision points, exception paths, manual controls, and service boundaries.

• Use Enterprise Architect, Miro, Visio, or similar tools to maintain domain models, capability maps, swimlane diagrams, data-flow diagrams, system interaction diagrams, and data dictionaries.

• Decompose large business processes into reusable capabilities and clearly defined functional responsibilities.

• Document business data definitions, field-level requirements, reference data, mappings, ownership, validation rules, and data-quality expectations.

• Maintain alignment across business-process models, requirements, solution designs, Jira stories, test cases, and Confluence documentation.

Functional & Solution Design

• Collaborate with solution architects, developers, Product Owners, and SMEs to translate business requirements into practical and supportable solution designs.

• Evaluate solution options based on business value, usability, scalability, security, compliance, integration, data, cost, and operational-support considerations.

• Define functional behaviors for role-based access, approvals, alerts, escalations, audit history, document versioning, metadata, reporting, and exception management.

• Develop decision tables, scenario matrices, and rule catalogs that make business logic explicit, reusable, testable, and auditable.

• Define reconciliation and traceability requirements so system outputs can be tied to authoritative source data and approved business rules.

Workflow, Integration & System Analysis

• Define workflows involving human tasks, approvals, automated processing, notifications, and completion criteria.

• Support BPMN-based workflow design and orchestration platforms such as Camunda.

• Translate business processes into integration requirements for APIs, events, services, legacy applications, middleware, and third-party platforms.

• Document source and target systems, triggers, request/response behavior, payload structures, field mappings, validation rules, error handling, retry behavior, and reconciliation requirements.

• Work with architects and developers to ensure API and event contracts accurately support approved business requirements.

• Understand and document integration payload without responsibility for developing API endpoints or application code.

Data, Reporting & Analytics

• Define data requirements, business definitions, mappings, ownership, quality expectations, retention needs, and reconciliation controls.

• Partner with technical teams on source-to-target mappings, data pipelines, integration dependencies, and monitoring.

• Support data profiling, cleansing, conversion planning, migration validation, reconciliation, and post-conversion verification.

• Develop reports, dashboards, and analytics using Qlik Sense, Power BI, or similar visualization tools to support operational and leadership decision-making.

• Help ensure secure, reliable, and traceable data movement across enterprise systems.

Agile / Scrum Delivery & Backlog Management

• Actively participate in sprint planning, backlog refinement, daily stand-ups, sprint reviews, demonstrations, and retrospectives, and lead or facilitate these sessions as needed.

• Partner with Product Owners to maintain a prioritized, well-defined, and implementation-ready backlog.

• Ensure Jira stories contain sufficient business context, requirements, dependencies, acceptance criteria, and traceability before entering development.

• Support MVP definition, capability sequencing, dependency management, milestone planning, and release planning.

• Identify requirement gaps, conflicting expectations, dependencies, and scope risks early to reduce downstream development and testing defects.

Testing, Validation & Release Readiness

• Partner with QA engineers and business stakeholders to define test scenarios, business test cases, expected results, test-data requirements, and exception scenarios.

• Support SIT, UAT, regression testing, reconciliation, parallel validation, and other business-validation activities.

• Track defects, decisions, retesting, acceptance evidence, and unresolved risks through release readiness.

• Support production-readiness reviews, deployment validation, post-implementation verification, and transition to application support.

Audit, Controls & Governance

• Document business processes and system behavior in support of SOX, internal controls, security, compliance, and audit requirements.

• Support development and maintenance of process narratives, control flows, system/data-flow documentation, and audit evidence.

• Ensure documentation accurately identifies relevant systems, services, databases, jobs, interfaces, data movement, controls, and monitoring processes.

• Support internal and external audit walkthroughs with complete, current, and traceable documentation.

Documentation, Communication & Stakeholder Collaboration

• Produce high-quality analysis and project artifacts and facilitate business validation and UAT activities.

• Maintain accurate documentation in Jira, Confluence, Enterprise Architect, and other approved repositories.

• Communicate effectively with technical and non-technical stakeholders to resolve ambiguity, facilitate decisions, and reduce delivery risk.

• Collaborate effectively across cross-functional teams, including Global Licensing, Finance, Royalty Services, Accounting, Tax, Legal/Compliance, Patent Operations, IT Infrastructure, Information Security, and internal and external audit teams.

• Support knowledge transfer, operational handoff, and ongoing documentation of implemented system behavior.

Required Qualifications:

• Bachelor’s or Master’s degree in Information Systems, Business Administration, Computer Science, Engineering, Finance, or a related field;

• 8+ years of experience as a Business Systems Analyst, Senior Business Analyst, Product Analyst, Systems Analyst, or similar role supporting complex enterprise applications.

• Demonstrated experience with enterprise modernization, platform transformation, microservices, or legacy-system replacement initiatives.

• Strong experience developing business and functional requirements for complex workflows, business rules, calculations, data, and integrations.

• Demonstrated experience working in Agile/Scrum delivery environments.

• Experience collaborating directly with Product Owners, architects, developers, QA teams, and business stakeholders.

• Experience supporting SIT, UAT, defect management, release readiness, and production validation.

• Experience documenting enterprise integrations, APIs, data mappings, data pipelines, or event-driven interfaces.

• Experience maintaining requirements and test traceability throughout the software development lifecycle.

• Strong written and verbal communication, facilitation, analytical, and problem-solving skills.

• Strong foundational understanding of Enterprise Data Warehouse (EDW) concepts and data pipelines.

Preferred Qualifications:

• Proficiency with Jira, Confluence, Azure DevOps, Enterprise Architect, or comparable modeling tools such as Miro and Visio.

• Strong business-process modeling, requirements-analysis, and functional-specification skills.

• Ability to document complex business rules, calculation logic, decision tables, and exception scenarios.

• Working knowledge of REST APIs, JSON/XML payloads, integration patterns, and event-driven architectures.

• Familiarity with cloud-native and microservices-based architectures; Microsoft Azure experience is desirable.

• Familiarity with BPMN and workflow-orchestration platforms such as Camunda.

• Familiarity with enterprise ERP and CRM platforms, including SAP Finance and Salesforce(Sales/Service/Experience Cloud)

• Experience documenting interface and integration specifications for middleware platforms such as Informatica, SAP BTP Integration Suite, or similar apps.

• Experience in automation tools such as Tosca, Selenium or UiPath.

• Relevant certifications such as PMP, Scrum, CBAP, PMI-PBA, or related business-analysis/product-management credentials.

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