Senior Business Systems Administrator

Located in Woodland, WA, LifePort is the leading manufacturer of medical transportation and interior products as well as ballistic armor protection systems for fixed and rotary wing aircraft. From large multi-aircraft projects to small custom projects, LifePort supplies the industry’s largest aerospace OEMs and end users with the finest aviation solutions today.

On-Site Position in Woodland, WA

Monday-Friday: 7:30am-4:30pm

Position Summary:

The Senior Business Systems Administrator supports and improves LifePort’s ERP, CRM, and manufacturing business systems. Working with department leaders and users, the position translates business needs into workflow improvements, system configuration, access controls, testing, training, documentation, and support. The role also partners with the broader IT team to deliver SQL reporting, integrations, and dashboard solutions while supporting systems administration, IT operations, backup and disaster recovery readiness, and CMMC/NIST SP 800-171 compliance.

Essential Functions:

• Administer the company’s ERP, CRM, manufacturing, and related business applications, including user access, security roles, configuration, updates, and upgrades.
• Analyze and improve workflows involving Bills of Materials, routing, work orders, MRP, engineering changes, inventory, supply chain, and sales data.
• Gather business requirements, identify process gaps, document workflows, and translate operational needs into system and process improvements.
• Coordinate functional testing, User Acceptance Testing, training, and documentation for application changes and integrations.
• Partner with the Senior Developer on T-SQL queries, views, stored procedures, integrations, internal dashboards, and operational reporting.
• Perform data analysis, mapping, cleanup, and master data maintenance; investigate reporting and application discrepancies and assist with basic SQL Server monitoring.
• Provide routine Windows, Active Directory, file permission, virtual machine, and system-monitoring support.
• Maintain system documentation, SOPs, configuration records, and backup and disaster recovery runbooks; assist with recovery testing.
• Support documentation and technical controls related to CMMC, NIST SP 800-171, and other applicable security requirements.
• Provide Tier 2 and Tier 3 application support, coordinate issue resolution with users, IT staff, developers, and vendors, and assist with general IT support when needed.