Senior Business / System Analyst

We are looking for a Senior Business / System Analyst.

🗣 Language Proficiency: Intermediate

🌍 Candidate Location: EU, Serbia, Georgia, Armenia, Kazakhstan

🕐 Working Time Zone: CET

🚀 Start: ASAP

🧭 Planned Work Duration: Till the end of the year

👥 Customer Description:

The customer is a global mobility and urban services platform providing transportation, delivery, intercity travel, and task assistance services.

🧩 Project Description:

The project focuses on designing, analysing, and implementing finance automation initiatives.

⚙️ Project Phase:

Ongoing

🤝 Soft Skills:

• Analytical and structured thinking}

• Strong communication and presentation skills}

• Exceptional attention to detail and documentation accuracy}

• Ability to manage multiple stakeholders and competing priorities}

• Openness to feedback and collaboration}

💡 Hard Skills / Must Have:

• At least 5 years of experience in business analysis or a related field}

• Experience in technology, finance, ERP implementation, or consulting}

• Strong understanding of ERP systems}

• Proficiency in process modelling using BPMN, UML, and flowcharts}

• Proficiency in data analysis and reporting tools, including Excel and SQL}

• Experience with issue tracking, documentation, and collaboration tools}

• Knowledge of testing methodologies and UAT coordination}

✨ Hard Skills / Nice to Have (Optional):

• Experience with business intelligence and data visualisation tools}

• Familiarity with automation technologies and RPA tools}

• Knowledge of finance processes}

📌 Responsibilities:

• Collect, document, and validate business requirements from stakeholders}

• Conduct fit-gap analysis for system or process changes}

• Map current-state and future-state business processes and identify automation or standardisation opportunities}

• Ensure that requirements align with business strategy and compliance standards}

• Translate business requirements into detailed functional specifications}

• Collaborate with cross-functional teams to ensure accurate implementation and testing}

• Support UAT planning, execution, and defect resolution}

• Validate implemented solutions against initial requirements}

• Work with data and BI teams to ensure accurate data mapping, reconciliation, and reporting design}

• Support data validation and integration activities between ERP and external systems}

• Maintain clear and structured documentation of requirements, changes, and decisions}

• Communicate regularly with key stakeholders regarding progress, risks, and issues}

🧪 Technology Stack: BPMN, UML, flowcharts, Excel, SQL, documentation tools

📞 Interview stages:

• English check (15 minutes)

• internal technical interview (1-1,5 hour)

• client interview (1 hour)

• client fit interview

What we offer

• Model: B2B contract with Bonapolia - one contract, one monthly invoice

• Rate: negotiated per candidate seniority and client budget

• Payment: monthly invoice, paid on the same schedule the client pays us (usually 30 days)

• Contract written under your country's law

• We handle the client-side paperwork: MSA, NDA, invoicing

🏢 About Bonapolia

Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US.

More at

📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!