Clarivate · Remote, United States of America ·
Pre-Sales Solution Consultants at Clarivate are an engine for commercial growth, a trusted advisor to customers and prospects, and an outstanding cross-functional team player. As an individual contributor, you will be expected to be a Subject Matter Expert (SME) who can demonstrate domain expertise and a strong personal brand of experience, domain/solution/technical knowledge, and practical business applications that build trust and demonstrate value to customers and prospects.
Solution Consultants are also thought leaders in their given domain and often contribute to marketing and demand-generating activities, such as participating in webinars and conferences, writing blogs and white papers, and supporting other critical commercial initiatives.
About You – experience, education, skills, and accomplishments
Advanced degree in Life Sciences or Healthcare-related field (or additional experience to compensate for degree)
Minimum of 10 years of experience; in combination of biomedical pharma or academic experience preferably using data, software, and services to enable processes, make decisions, and deliver value
It would be great if you also have…
Experience with application programmatic interfaces, data engineering, or programming/scripting is a plus
Published academic research and public speaking experience in domain area is a plus
Previous solution consulting or SME experience is a plus
What will you be doing in this role?
As a Business Consultant, your primary duties will revolve around driving commercial outcomes by building customer trust and confidence in our proposed solutions and associated value proposition. You will work with the customer and commercial teams to define solution packages and identify the set of products, solutions, and services that will best serve their needs. While this role may involve the need to “demo solutions” to achieve this goal, the role is primarily focused on building trust through subject-matter expertise and solving customer problems via a combination of Clarivate solutions. Additionally, you should be comfortable leading strategic pilots and/or advisory-related client engagements that are meant to demonstrate client value and lead to larger, longer-tail ACV opportunities.
Using these strengths:
DOMAIN & SUBJECT-MATTER EXPERTISE
Strong background in Life science and Healthcare and for this specific role, Industry expertise in the R&D (preclinical or clinical), market access or market intelligence
Ability to clearly explain and articulate the value of relevant healthcare data and analyze
Published research relevant to the customer vertical and domain is a plus
Must have an ability to gain and retain customer trust, confidence, and respect
CONSULTING & PROBLEM-SOLVING
Strong problem solving and analytical skills
Customer-centricity and ‘outside-in’ approach to commercial problems
Ability to “speak the customer’s language” and translate Clarivate terminology and concepts into terms that will demonstrate value
Excellent oral and written communication, presentation, and customer-facing skills
Managing / leading engagements while assembling resources from across the business to support advisory related projects
TECHNICAL EXPERTISE & SOLUTION ENGINEERING
General aptitude with common business software applications and quick software learning skills is an absolute must for this role
Data analytics and relevant programming languages a plus
TEAMWORK & COLLABORATION
Proactive mentality and ability to prioritize using metrics- and outcome-based approach
Outstanding time management skills and comfortable working in a very high-pace, dynamic environment
Ability to work as part of and with remote cross-functional and cross-cultural teams
Build strong relationships internally and externally with critical stakeholders
Customer-centric with a track record of consistently delivering on commitments
Willingness to travel if and when required (potentially minimum 25%)
About the Team
This is a global team of 10 members who are subject matter experts toward mostly pharmaceutical customers accelerating the development of drugs. Presenting solutions, while acting on feedback that brings future enhancements. Internal teams they collaborate with including content, sales, product and marketing.
Hours of Work
This is a remote position based anywhere in US
This is a full-time position, primarily working core business hours EST zone.
Compensation
The expected base salary for this position is $104,000 - $130,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.