Senior Business Operations Specialist
Centific · Malaysia Office -Penang ·
- Seniority
- Senior
- Employment
- Contract
- Category
- Operations
About Centific
Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.
Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.
About Job
About the Job
The Business Operation & Financial Planning and Analysis (BO&FPA) team is the go-to team in a business. The team, as the gatekeeper, helps various departments within a company coordinate to meet the end goal. This job includes monitor the contract negotiation process, addressing budget matters, understanding general business operations, and guiding work teams for projects. You will also analyze financial data to support strategic decision-making, and to ensure the company operates efficiently.
Job Responsibilities
Driving the execution of Order-to-Cash process; support on P&L track, cash flow, compliance, and SLA
Work with large sets of data to prepare forecast reports and analysis (vs prior forecasts/budgets) for the Leadership team.
Manage key inputs for practice P&Ls, support the delivery management teams through financial analysis. Lead financial planning processes (e.g., Monthly Reviews, P&L forecast).
Perform end-to-end project accounting management of selected practice teams.
Develop and monitor critical success and business performance metrics and communicate actionable insights to relevant stakeholders.
Collaborate with cross-function teams such as accounting, HR, and sales teams to understand needs and provide support to business requests.
Develop ad hoc reports to support analyses.
Work on special requests, projects, and financial presentations for management as required.
Track department-wide goals, people planning, training, and compliance requirements Collaboration with Centific global teams in different regions.
Job Requirements：
Bachelor's degree: MBA/Master and D365 experience is preferred
5+ years business management/operations experience; financial management, and/or program management.
A can-do positive attitude - good judgment, tact, diplomacy, integrity, patience, and professionalism in all interactions
Proven experience collaborating with/influencing leaders to maintain consistency and scale processes across teams
Expert communicator with strong written and presentation skills. Demonstrated ability to communicate complex ideas, timelines, and mediate between stakeholders. Exceptional ability to bridge different perspectives
Action-oriented self-starter capable of operating in a fast-paced environment and thrives on competing deliverables
Adept at deriving themes and clarity out of ambiguous situations and adaptable to change
Ability to make decisions and solve problems
Ability to approach the business with a growth mindset - genuine desire to help push the business forward
Ability to understand complex data and reporting needs Proficient in the Microsoft suite of products, such as Excel, PowerPoint, Word, Teams, etc…