Senior Business Intelligence Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

We're expanding our team of BI analysts and looking for new talent. As part of Business Transformation department our team plays a pivotal role in driving strategic decision-making by creating, maintaining, and delivering actionable insights on KPIs, forecasting, trends, and adherence reporting. Collaborating closely with functional leaders, we provide invaluable support, helping shape discussions and strategies in executive and high-level meetings where management information is crucial.

If you're passionate about leveraging data to influence business outcomes and thrive in a collaborative environment, we want you on our team. Apply for Senior Business Intelligence Analyst role now to make an impact!

Where you come in:

• Build and maintain reporting: Lead the development and maintenance of a robust operational reporting portfolio to enhance business operations management and decision-making
• Promote data-driven approach: Analyze complex business problems using data from internal and external sources, providing actionable insights for day-to-day operations and decision-making
• Uncover opportunities: Interpret data, apply statistical techniques to analyze results and generate insights, creating timely reports to communicate findings to stakeholders
• Demonstrate agility: Provide ad hoc analysis on business needs, acting as a strategic partner to ensure data analysis meets evolving business expectations
• Ensure Quality: Continuously monitor data quality, accuracy, and completeness to ensure reliable and trustworthy analysis and reporting
• Persist growth: Stay updated with the latest data analysis tools, techniques, and trends to drive ongoing improvements in effectiveness and efficiency

What makes you successful:

• Data Analysis: Strong analytical skills to understand business requirements, analyze data, identify trends, patterns, and insights, translate them into actionable insights and propose solutions. Understanding of statistical analysis techniques
• Tableau Proficiency: Deep understanding of Tableau, including creating dashboards, visualizations, calculated fields, parameters, filters, and features like Tableau Prep Builder
• Proficiency in SQL and ETL processes: Extensive experience with tools for data integration, data cleansing, and transformation (SQL, BigQuery, REST APIs), experience with cloud platforms is an advantage
• Expert-level proficiency in MS Excel: expertise in data preparation and transformation using Power Query
• Data Visualization: Ability to design effective and visually appealing dashboards and reports that communicate complex data insights clearly and effectively to diverse groups of stakeholders
• Problem-Solving Skills: Excellent analytical and creative problem-solving skills, ability to troubleshoot issues, identify root causes, and propose solutions to improve data quality, performance, and usability report.
• Communication skills: Strong verbal and written communication skills to effectively collaborate with stakeholders, understand their requirements, and present insights and recommendations
• Collaboration Skills: While working independently, take ownership of tasks and projects, demonstrate initiative, share insights, collaborate effectively with the team, and provide guidance to team members
• Business Acumen: Understanding of business processes, customer service industry trends, and key performance indicators (KPIs). Experience in Global Business Service/ Excellence Centre / Customer Interaction Hub operations is a significant advantage\

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [email protected].

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