Senior Business Insights Analyst
Philo · San Francisco, United States ·
- Work mode
- Remote
- Seniority
- Senior
- Employment
- Full time
- Experience
- 4+ years
Philo · San Francisco, United States ·
Philo: a streaming service for TV and movie lovers
Philo is building a modern TV company that combines high-quality streaming technology with a clear point of view on value, simplicity, and the viewing experience. Our product now spans paid subscription plans, premium bundles, add-ons, and a growing free-channel experience - creating a business that sits at the intersection of product, content, subscriptions, billing, and a rapidly changing media landscape.
That mix creates unusually rich analytical problems. At Philo, strong business judgment matters just as much as technical depth: the best work helps leaders understand what is happening in the business, why it is happening, and what to do next.
Data and Business Insights at Philo Data underpins nearly every important decision at Philo. The company operates in an event-rich environment with large-scale behavioral, subscription, billing, and content data that inform work across acquisition, retention, product experience, streaming quality, pricing, content discovery, and long-term customer value.
Philo's data organization spans data science, data engineering, analytics engineering, and business-facing analytical partners who work closely with Finance, Product, Growth, Lifecycle Marketing, Content, Customer Experience, Operations, and other teams. As Philo continues to evolve its plan structure across paid plans, free channels, and add-ons - and as customers interact through both direct and partner billing experiences - trusted business insights become even more important.
The Role
We're looking for a Senior Business Insights Analyst to help Philo make better, faster decisions through rigorous analysis, trusted metrics, and strong cross-functional partnership. This is a high-impact individual contributor role for someone who is equally comfortable owning recurring KPI reporting, diving into ambiguous ad-hoc questions, and presenting clear, decision-ready recommendations to senior stakeholders.
You will serve as a strategic analytical partner across multiple parts of the business, with especially deep ownership in billing and subscription analytics. That includes trial conversion, activation, renewals, churn, reactivation, plan migration, add-on behavior, pricing and packaging performance, refunds and credits, failed payments, involuntary churn, and the differences between direct and partner billing experiences. You will help Philo understand the health of its subscriber base and revenue streams in a way that connects clearly to action.
This role will also touch many other parts of the company. One week you may be helping Finance understand a revenue variance or size a packaging scenario; the next you may be partnering with Product on funnel friction, Growth on acquisition quality and retention, Content on engagement patterns, or Customer Experience on account and billing pain points. The ideal candidate combines analytical depth, business fluency, crisp communication, and a high bar for data quality. They do not wait to be told exactly what analysis to run - they refine the question, frame the decision, and deliver work people trust and use.
Responsibilities
Key Qualifications
Ideal Qualifications
More about Philo
At Philo, we’re a company that puts people first—both our subscribers and our team. We empower our colleagues to do their best work while supporting one another in pursuing shared goals. We value pragmatism, pride in our work, and passion, with transparency and openness as fundamental parts of our culture.
We’re committed to diversity, equity, inclusion, and accessibility as we grow the Philo team and shape the future of TV. We believe that a diverse range of voices and perspectives enables us to innovate faster and create the best experiences for our subscribers. Philo is proud to be an Equal Opportunity Employer. We’re committed to supporting every candidate and employee. If you need an accommodation at any stage of the process, please email [email protected] and we’ll work with you to meet your needs.
Philo offers 70+ top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, HISTORY, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, We TV, and more. It also includes all the groundbreaking originals and blockbuster movies available with AMC+ and access to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+.
Our extensive library boasts over 85,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast.
Philo is headquartered in San Francisco, with offices in New York City and Cambridge, MA. Our leadership team includes alums from HBO, Tubi, and Meraki, and is backed by NEA and industry partners like Warner Brothers Discovery, Paramount, AMC, and A&E.
Join us at Philo and be part of a team that's shaping the future of TV!
Status: Full-time
Location: San Francisco, CA or remote within the U.S.
Compensation: Includes annual salary, company stock options, and health benefits. Salary is determined by experience and location:
We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:
For California Residents: Philo’s CCPA Notice at Collection – Employees, Applicants, Owners, Directors, Officers and Contractors
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Use of Automated Tools in Our Hiring Process
We use software tools, including our applicant tracking system (Ashby), to help manage applications for this role. Automated features (i) assess the skills, experience, and qualifications relevant to the role as described in this posting, and (ii) flag applications that appear fraudulent, duplicative, or not genuinely submitted by the applicant.
A summary of the most recent independent bias audit of the automated employment decision tool used in this process, including the audit date and data source, is available here: Bias Audit Summary.
You may request that a member of our team review a decision through a process that does not rely on the automated tools, or request a reasonable accommodation, by emailing [email protected]. We will not retaliate against you for exercising your rights.
Information about the type and source of the data our tools collect, our data retention policy, and how these tools were used in evaluating your application is described in our Privacy Notice – Employees,Applicants, Officers, Directors, and Contractors, or available by emailing [email protected].
Depending on your state of residence, you may have additional rights, including to an explanation of an adverse decision, correction of inaccurate data, and meaningful human review. To exercise these or ask whether they apply, email [email protected].