Motorola · Chicago, IL ·
Senior Business Analyst optimizing Motorola’s Oracle CPQ platform to streamline sales quoting, pricing, and configuration workflows for sellers.
Motorola Solutions · Vancouver, Canada
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
We are looking for a Senior IT Business Analyst specializing in Oracle CPQ to drive the optimization of the platform. The primary objective of this role is to bridge the gap between business objectives and technical execution, ensuring a seamless "Configure-Price-Quote" experience for our sellers and the sales organization.
The candidate will act as a consultant to our Sales and Product teams, identifying opportunities to streamline workflows, improve the Voice of the User, and continually optimize the Oracle CPQ platform for maximum efficiency and scalability.
Key Responsibilities
Business Process Analysis: Map "As-Is" and "To-Be" processes to identify gaps in the seller experience and design optimized end-to-end workflows.
Requirements Management: Lead discovery sessions with stakeholders to gather, analyze, and document functional requirements, user stories, and technical specifications.
Product Roadmap Support: Represent the "Voice of the User" to ensure the CPQ roadmap prioritizes high-impact features that improve sales efficiencies.
System Configuration & Design: Support defining the workflows of product configuration, pricing rules, guided selling, and approval workflows within the Oracle CPQ Cloud environment.
UI/UX Optimization: Partner with the UI/UX and IT development teams to enhance the user interface, ensuring the quoting tool is intuitive and aligned with modern design standards.
Cross-Functional Liaison: Serve as a key point of contact between Sales and IT to ensure technical solutions meet business KPIs.
Testing & Quality Assurance: Lead User Acceptance Testing (UAT), develop comprehensive test plans, and ensure delivered solutions meet all functional and performance requirements.
Change Management: Facilitate platform adoption through the creation of training documentation and by providing functional support to end-users.
Requirement:
Experience: 8+ years of Business Analysis experience, with at least 3 years focused specifically on Oracle CPQ or a similar technology.
Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Domain Expertise: Good knowledge of the Lead-to-Cash (LTC) lifecycle and sales technology best practices.
Communication: Proven ability to translate complex technical concepts into clear business language for stakeholders at all levels.
Problem Solving: Experience using data and user feedback to drive continuous platform optimization.
Agile Experience: Proficiency with Agile/Scrum methodologies and project management tools like Jira.
Preferred Qualifications:
Certification: Oracle CPQ Cloud Certified Professional.
Target Base Salary Range: $140,000 USD - $150,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Note: Candidates in Chicago are preferred.
#LI-MP2
#LI-HYBRD
Bachelor Degree with 8+ years of IT professional work experience
AND 5+ years of Business Analysis experience
AND 3+ years of Oracle CPQ experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.