Senior Business Analyst

iSoftStone, Inc. is Seeking a Senior Business Analyst/Consultant to Join our Team in Union City, CA!

*This is a Contract, Hybrid Role in the San Francisco, CA Area!*

**Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role.**

We are hiring a Senior Business Analyst to join the engagement team through discovery and translate workshop findings into the detailed requirements, workflows, and acceptance criteria that will drive a major DAM and media delivery modernization. This is a highly visible, requirements-ownership role on a marquee multi-brand retail account, working directly with e-commerce, marketing, and technology stakeholders.

Responsibilities:

• PLM and Costing - manage product’s entire lifecycle — from initial concept through design, manufacturing, service, and eventual disposal — ensuring all product data, processes, and decisions are centralized and coordinated.

• Elicit and document detailed functional requirements through stakeholder workshops and interviews across e-commerce/studio, marketing/brand, and technology teams, translating high-level priorities into requirements and acceptance criteria the delivery team can build against.
• Define migration scope and criteria — working with the technology team to translate audit findings (asset counts, sizes, master locations) into concrete migration rules (e.g., SKU activity, inventory/orders).
• Integration requirements — specifying how the DAM must exchange status, rights, and product/SKU metadata with adjacent production/rights and product-data systems, including the asset-level (not just project-level) publishing behavior stakeholders need.
• Own the requirements backlog and traceability — maintaining requirements, decisions, and open questions across all delivery phases so scope stays traceable from discovery through governance and hypercare as it's refined.
• Support UAT and acceptance testing — translating requirements into test scenarios and validating delivered functionality (taxonomy, permissions, integrations, derivative rules) against them before phase gates and cutover.

Qualifications:
• Five+ years of business analysis experience on enterprise software or platform implementation programs, ideally including a DAM, CMS, PIM, or content-operations system.

• Estimate and track product costs throughout the lifecycle, including material, labor, and overhead.

• Integrate costing data into PLM systems for accurate BOMs, change impact analysis, and profitability tracking.

• Support cost optimization by identifying inefficiencies in design, sourcing, or manufacturing.

• Align costing with business goals such as go-to-market strategy, pricing, and margin targets.
• Demonstrated experience running requirements-elicitation workshops with cross-functional business stakeholders (e-commerce, marketing/creative, and technology) and turning findings into clear, testable requirements.
• Working knowledge of digital asset management concepts: metadata schema, taxonomy, rights/usage management, and master-plus-derivative asset strategy.
• Strong documentation skills — requirements specs, process maps, traceability matrices, and UAT test scripts.
• Comfort working with integration requirements between a DAM/Ecomm and adjacent systems (production/rights, product/SKU/PIM platforms).
• Excellent stakeholder communication, able to translate between business, creative, and technical audiences.

Preferred Qualifications:

• Experience specifically with Cloudinary, Adobe AEM Assets, or Scene7/Dynamic Media.
• Background in fashion, apparel, or accessories retail, particularly multi-brand organizations with brand-specific taxonomy needs.
• Familiarity with agile/hybrid delivery methodologies and backlog tools.

Pay rate: $120,000 to $140,000/year.

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

Visit us at .

iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.