Senior Business Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Business:Global IWPB Change Execution

Req ID: 58820

Location: Guangzhou, TKH

Principal responsibilities

• Lead business analysis across complex Payments and FX initiatives, from initial discovery through implementation and post-launch review.
• Analyse end-to-end customer journeys, business processes and system flows covering domestic, international, cross-border and real-time payments, including FX conversion.
• Elicit, challenge and prioritise business requirements, and translate them into clear processes, user stories, acceptance criteria and traceable delivery outcomes.
• Facilitate workshops and align stakeholders across Business, Product, Technology, Operations, Risk and Compliance in different markets and locations.
• Identify dependencies, risks, control requirements and delivery blockers, and drive timely decisions and resolution.
• Support programme planning, backlog refinement, testing, implementation readiness and continuous improvement.
• Provide strong functional and people leadership, including coaching Business Analysts, reviewing analysis quality, sharing domain knowledge and building an open and accountable team culture.
• Represent the team in senior stakeholder and governance discussions, presenting clear analysis, options and recommendations.

Requirements

• Strong and recent hands-on experience in Payments and FX, with a solid understanding of end-to-end payment and foreign-exchange processes.
• Significant experience as a Senior Business Analyst within banking or financial services, delivering large and complex transformation initiatives.
• Good knowledge of domestic, international, cross-border and real-time payment journeys, including payment processing, clearing, settlement, controls and exception handling.
• A demonstrated leadership record, with clear examples of leading teams or workstreams, coaching others, resolving complex issues and taking ownership of delivery outcomes.
• Strong stakeholder-management and influencing skills, including the ability to work confidently with senior stakeholders and manage competing priorities.
• Strong analytical, problem-solving and decision-making skills, with the ability to bring structure and clarity to ambiguous situations.
• High emotional intelligence, cultural awareness and the ability to build trusted relationships across teams and locations.
• Proactive mindset, strong learning agility and willingness to challenge constructively.
• Excellent written and spoken English.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***