Senior Business Analyst – AI & Digital Transformation

We are looking for an experienced Senior Business Analyst – AI & Digital Transformation to join our Singapore team and support a global enterprise client in delivering strategic AI-enabled digital products and transformation initiatives.

The role will work closely with business stakeholders, Product Owners, Digital Product Managers, Architects, Data & AI teams and development squads to translate complex business challenges into scalable digital solutions.

The ideal candidate combines strong business-analysis and process-transformation capabilities with a practical understanding of modern AI technologies.

Key Responsibilities

Business Process Transformation

• Lead discovery workshops and stakeholder interviews across different business functions.
• Analyse and document current-state and future-state processes.
• Identify process bottlenecks, inefficiencies and opportunities for AI-driven automation.
• Design scalable and standardised workflows supporting global business operations.
• Help define business capabilities and transformation roadmaps.

Product & Business Analysis

• Translate business needs into functional requirements and solution specifications.
• Create and maintain:Business Requirement DocumentsEpicsUser StoriesProcess specificationsAcceptance criteria
• Create wireframes or prototypes to validate ideas and align stakeholders.
• Support Product Owners with backlog definition, refinement and prioritisation.
• Contribute to product vision, MVP scope, success criteria and release planning.

Data & Integration Analysis

• Define business data and integration requirements.
• Analyse information flows across systems.
• Document business rules, dependencies and process triggers.
• Work closely with Solution Architects on integration and process-orchestration requirements.

Stakeholder Management & Adoption

• Act as the bridge between business stakeholders and technology teams.
• Facilitate alignment across global, regional and local stakeholders.
• Communicate complex requirements clearly to technical and non-technical audiences.
• Support training, communication and change-management activities.
• Help ensure delivered solutions achieve the intended business outcomes.

These responsibilities are directly aligned to the supplied BA JD, particularly around discovery, business-process redesign, product backlog support, BRDs/user stories, integration analysis and global stakeholder alignment.

Requirements

• Bachelor's or Master's degree in Information Systems, Computer Science or a related discipline.
• 10+ years of experience delivering enterprise software, digital products or transformation programmes.
• Strong business analysis and requirements-management experience.
• Strong process-mapping and process-transformation capabilities.
• Practical understanding and hands-on exposure to modern AI technologies.
• Experience working in Agile product organisations.
• Experience collaborating with Product Owners, Architects, engineering teams and business stakeholders.
• Excellent workshop-facilitation and stakeholder-management skills.
• Strong written and verbal communication skills.
• Experience working across regions, cultures and business functions.
• Ability to operate independently within complex global programmes.
• Flexibility to collaborate across international time zones.
• Willingness to undertake occasional international travel, including Europe and the US.

Engagement

This is intended to be a long-term engagement within an ongoing global Digital & AI Transformation programme. The engagement is renewable, with potential for future conversion to a permanent role with the client depending on business requirements, performance and mutual suitability.