Senior Business Analyst - Agile / Government Project

Job Description:

• Lead requirements gathering and analysis through stakeholder interviews, workshops, user stories, acceptance criteria, process flows, and functional specifications.
• Analyse and improve business processes, identifying gaps, inefficiencies, and opportunities for structural improvements.
• Facilitate cross-functional collaboration across business, product, UX, engineering, operations, and other stakeholders to align requirements and priorities.
• Support solution design and validation through prototyping, POCs, pilots, user research, testing, UAT, and defect resolution.
• Perform data analysis and provide insights using SQL, Excel, dashboards, and visualisation tools to support evidence-based decisions.
• Support Agile delivery and continuous improvement, including backlog refinement, sprint planning, delivery tracking, stakeholder communication, and mentoring junio

r BAs.

Requirements

• Minimum 5 years' experience in Business Analysis, Digital Transformation, Product Delivery, or related roles.
• Strong experience in requirements gathering, user stories, acceptance criteria, process mapping, and business analysis.
• Proven ability in stakeholder management, workshop facilitation, and cross-functional collaboration.
• Hands-on experience with Agile/Scrum, UAT/testing, Jira, Confluence, and process visualisation tools such as Visio, Lucidchart, or Miro.
• Strong analytical and problem-solving skills, with experience using SQL, Excel, Power BI/Tableau or similar data tools to generate actionable insights.