Senior Business Analyst
3 Lanes · Melbourne VIC ·
- Work mode
- Hybrid
- Seniority
- Senior
- Category
- Business analysis
- Salary
- AUD 165,000 – 185,000 / year
A Senior Business Analyst supporting an insurance operating-model transformation program in the superannuation/insurance space — collaborating with executive stakeholders, running business-vendor workshops, performing AS-IS/TO-BE gap analysis and process mapping, and building requirements traceability. Hybrid role in Melbourne with 2 days in office.
Salary: $165,000 – $185,000 per year
Senior Business Analyst - Superannuation/Insurance Claims - 2 days in office
The Brief: Senior Business Analyst to support the insurance op-model transformation program.
Your role:
As Senior Business Analyst, your role will include, but not be limited to:
Collaborating with executive stakeholders and process owners to refine business requirements
Design and document customer journeys
Lead workshops between the business and vendors
Lead end-to-end Business Analysis - gap analysis/AS-IS and TO-BE/process mapping
Build traceability from requirements through to testing
About you
Proven experience as a Senior Business Analyst across the SDLC
Background in financial services, ideally superannuation, insurance, wealth, or banking
Experience in uplifing processes
Skilled in engaging executives and stakeholders as well as vendors
Strong analytical mindset with the ability to create clarity
Apply now
If you’re ready to help shape the future of member and employer services in a customer-first organisation, we’d love to hear from you.