Senior Automation Engineer
DXC Technology · EGY - C - CAIRO ·
- Seniority
- Senior
- Category
- Industrial engineering
- Experience
- 7+ years
DXC Technology · EGY - C - CAIRO ·
Job Description:
The Senior Automation Engineer is responsible for designing, deploying, and maintaining scalable infrastructure automation across compute and cloud domains. This role leads DevOps-driven practices, IaC tooling (Ansible, Terraform), and provides governance-compliant automation modules to support OS provisioning, patching, monitoring, and recovery processes.
· Design and implement reusable automation frameworks (IaC, Ansible).
· Develop enterprise-grade playbooks for OS, patching, storage, and backup automation.
· Integrate automation into CI/CD toolchains and approval workflows.
· Ensure governance compliance and documentation of all automation code and pipelines.
· Mentor junior engineers and support teams on best practices.
· Collaborate with monitoring and ITSM teams to auto-remediate common alerts.
· Expert in Ansible, Terraform, scripting languages (PowerShell, Python).
· Familiarity with Azure DevOps, Git, ServiceNow integration.
· Knowledge of OS provisioning, backup, and performance automation.
· Strong documentation and governance orientation.
· Bachelors in engineering or computer science.
· 7+ years in IT automation roles with leadership in IaC delivery.
· Certifications: HashiCorp Terraform Associate, Red Hat Ansible Automation Platform, ITIL v4.
· DXC ROMS (Reusable Orchestration Modules) — primary automation orchestration platform: agentless architecture, RHEL base OS, PostgreSQL database, Jenkins pipelines, Ansible playbooks versioned in Git
· Execution modes: scheduled, human-triggered, ticket-triggered (PARES), mail-triggered (MaMI), API-based
· HA deployment: RHEL Pacemaker clustering, PostgreSQL synchronous replication
· DXC Arise — Level 1.5 Agentic AI integration for autonomous incident triage and automated ticket enrichment
· DXC OASIS — Single pane of glass management plane for cross-platform analytics
· Dynatrace closed-loop automation: Davis AI detection → webhook → ROMS → Ansible playbook execution → Dynatrace Metrics API validation
· SolarWinds-triggered network automation: NPM/NTA events → ServiceNow workflows → Ansible playbooks for:
· WAN degradation diagnostics
· Port flap triage (approval-gated port bounce)
· AP recovery and client rebalancing
· Configuration drift detection and baseline restore (NCM)
· BGP neighbor failure diagnostics
· Pre-meeting wireless readiness validation
· Bridge AIOps — event correlation feeding automation triggers
· This role operates within the DXC Automation Factory — a 10-person squad using Agile/Scrum delivery (sprint planning, backlog prioritization, controlled releases).
· Squad composition: Automation Factory Lead, Platform Architect (ServiceNow/Dynatrace), Platform Engineers (3), Automation Engineers (2), DEX Automation Engineers (2), Scrum Master (1).
· Automation is opt-in per use case — no production behavior change without Maaden’s explicit authorization.
· All automation workflows must integrate with Maaden’s ServiceNow instance:
· Incident auto-creation with diagnostic data
· Change requests with pre-checks, back-out plans, post-validation
· Approval gates via ServiceNow task toggles and standard change templates
· Full evidence trail: what, where, when, outcome, attachments
· CMDB accuracy ≥97% as a prerequisite for automation targeting
· NCA (National Cybersecurity Authority) and NDMO regulatory compliance
· All write actions are approval-gated via ServiceNow
· Pre-checks, back-out plans, and post-validation mandatory for every automated action
· Year 1 target: 40% incident auto-remediation; Year 3 target: 100% eligible categories
· Jenkins — pipeline orchestration and CI/CD for automation releases
· Git — version control with tagging and semantic versioning
· Python — scripting for custom automation and API integration
· PowerShell — Windows automation (WinRM-based execution via ROMS)
· Bilingual Arabic and English proficiency required.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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