Senior Associate / Assistant Manager, Experience Creation

We are seeking a motivated and creative individual to join our team focused on enhancing the passenger experience within the aviation industry. As a Senior Associate / Assistant Manager, Experience Creation, you will be instrumental in developing and executing innovative concepts that not only wow our passengers but also solidify Changi Airport's reputation as the world's most awarded airport.

Core Responsibilities

• Experience Management & Creation: Work closely with the manager and a diverse range of internal and external stakeholders to manage existing facilities and implement new ideas that elevate the Changi Experience. You will be responsible for creating memorable moments for passengers, ensuring their journey through the airport is seamless and engaging. Planning, coordinating, and executing a variety of events, ranging from small-scale activations to large, high-profile installations. This includes managing all logistical aspects, from vendor relationships and budget oversight to on-site coordination.

• Sales and Business Development: Actively sell and manage the booking of venue spaces for corporate events, product launches, and other special functions. You will be responsible for client engagement, contract negotiation, and ensuring a smooth and successful event for the client.

• Project Management: Oversee multiple projects from concept to completion. You will be responsible for developing project timelines, allocating resources, managing budgets, and ensuring all deadlines are met.

• Overnight Setups: As needed, you will be required to work overnight shifts to manage the setup and takedown of events and installations, ensuring minimal disruption to airport operations and passenger flow.

Job Requirements

• Degree in any discipline.

• Experience in project management, event coordination, or a related field.

• A passion for creativity and a knack for developing innovative ideas.

• Strong verbal and written communication, interpersonal, and multi-tasking skills.

• Experience in sales or business development, particularly in venue or events space, will be a significant advantage.

• Willingness to work flexible hours, including evenings and overnight shifts, as required for event setups and management.

• Candidates with experience in creative fields such as design, marketing, or arts management are highly encouraged to apply.

• Candidates with no prior experience are welcome to apply for a more junior role within the team.