Senior Assistant Manager / Manager (Strategic Planning & Resource Management)

The HealthCity Novena (HCN) Master Plan was developed by Tan Tock Seng Hospital (TTSH), the flagship tertiary hospital of NHG Health, to transform the 17-hectare campus into Singapore's premier integrated hub for healthcare, education, and research - anchored in the vision of advancing patient-centric care for the 1.5 million residents of Central and North Singapore.

Following the successful delivery of Phase 1, Phase 2 was launched on 9 September 2025 and marks the critical intensification of the campus. Phase 2 is anchored by two flagship developments: the new TTSH Medical Tower and the operationalization of the TTSH Pavilion.

The hallmark of Phase 2, the TTSH Medical Tower will add approximately 600 acute beds, significantly strengthening TTSH's healthcare capacity for high-intensity, specialist care. It will house an expanded Emergency Department, additional operating theatres, and procedural suites, and specialist outpatient clinics, all purpose-designed to advance frailty-ready and technology-enabled care.

In addition, to sustain full operational continuity throughout construction, the former Pavilion wards on campus have been transformed and reactivated as the TTSH Pavilion - a modernized facility comprising specialist clinics, laboratories, and offices.

You will be part of the Medical Tower Planning and Development team in the CEO's Office, providing the analytical and planning foundations that underpin the project's scope, resourcing, and long-term operational viability. Your work ensures that the new facility is sized, staffed, and funded in accordance with future healthcare demand - and that clinical and operational leads have the data, plans, and submissions they need to make well-justified decisions at every stage of development.

KEY RESPONSIBILITIES

1. Demand Analysis & Service Forecasting

• Develop and maintain demand-projection models, drawing on patient volume trends, bed utilisation rates, and service-load projections to validate that the Schedule of Accommodation meets medium and long-term growth targets.
• Conduct data collection and analysis to support resource justifications, manpower forecasting, and utilisation studies for clinical and operational leads.
• Translate complex datasets into clear, executive-level summaries for the HPC, HMC, and Ministry stakeholders.

2. Manpower & Resource Planning

• Support the development and maintenance of the Master Manpower Plan, working closely with HR and Finance to ensure clinical and non-clinical staffing models are aligned with new models of care and institutional productivity targets.
• Collaborate with Clinical Leads and Operational Leads to generate and develop resourcing and operational plans for the new facility, ensuring adequate long-term resource allocation is built into the project framework.
• Track manpower and resource planning timelines, flagging gaps or misalignments before they affect downstream planning milestones.

3. Budget Planning & Funding Submissions

• Support the tracking and justification of capital grants and operational budgets, providing data-driven reports for MOH, MOF, and MOHH to underpin funding requests for infrastructure, equipment, and new programmes.
• With guidance, prepare hospital-level funding proposals and business cases for services in the Medical Tower, ensuring justifications are clearly articulated and defensible under audit.
• Maintain accurate records of all submissions, approvals, and outstanding funding decisions.

4. Project Tracking & Governance Support

• Develop and maintain progress dashboards for management committees, ensuring timely follow-up and closure of key action items across workstreams.
• Provide secretariat support as assigned for CEO's Office meetings, Hospital Management Committees, or sessions with external stakeholders.
• Support timeline management for discussion forums and stakeholder engagement sessions, ensuring the planning cycle remains on track.

REQUIREMENTS

• Degree in any discipline; Analytics, Data Science, Finance, Healthcare Management, or a related field is an advantage.
• At least 5-8 years of relevant experience in strategic planning, resource management, or data-driven project management, ideally within a healthcare institution or public sector setting.
• Prior experience in manpower or resource planning in a healthcare context is an advantage.
• Strong analytical skills with a flair for numbers - proficient in data modelling, financial forecasting, and Microsoft Excel, including macros, pivot tables, and advanced formulas.
• Ability to translate complex data into clear, structured narratives for senior institutional and Ministry audiences.
• Excellent written and oral communication skills, with the ability to engage effectively across clinical, operational, and administrative stakeholder groups.
• Meticulous, well-organised, and able to manage multiple workstreams and deadlines concurrently.
• Self-motivated and solutions-oriented, with the critical thinking and adaptability to operate effectively in a fast-moving project environment.