Senior Application Support Engineer – Payments

Looking for profile with extensive experience in Application Support & Production Operations for the Payment platforms.

Key Responsibilities

• Provide functional and technical support for the payment platform.
• Investigate and resolve production incidents and service disruptions.
• Ensure compliance with service level agreements (SLAs).
• Communicate effectively with stakeholders throughout incident management activities.
• Manage containerised application operations, including start, stop, restart, and configuration through automation tools.
• Manage platform upgrades, deployments, and version tracking. Customer Credit Transfers
• Financial Institution Transfers
• Account Statements and Reconciliation Messages
• ISO 20022 messages (payment, cash management, and customer payment messages)
• Work closely with operational and processing teams on incident resolution and system enhancements.
• Investigate payment failures, rejections, duplicates, delays, and reconciliation issues.
• Perform advanced troubleshooting in Unix/Linux environments.
• Implement and maintain monitoring and alerting capabilities to proactively detect application, infrastructure, and payment-processing issues.

Required Experience

• Minimum 5 years of experience in banking application support.
• Experience within an international banking or financial services environment is highly preferred.
• Strong expertise in payment platforms or similar payment applications.
• Hands-on experience managing container-based deployments and operations.
• Solid understanding of payment messaging standards.
• Good knowledge of ISO 20022.
• Strong Unix/Linux administration and troubleshooting skills.
• Container platform management.
• Shell scripting (Bash, Korn Shell, or equivalent).
• Messaging middleware technologies.
• APIs and integration technologies.
• Strong No SQL& SQL Skills

Interested candidates who wish to apply for the above position please click the "Apply Now' button and send your resume to:

We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd

EA License No: 01C4394| Saravanan| Reg No: 01C4394

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