Senior Application Support and Developer at Career Wise – Penang | Jobyssey

Key Responsibilities

Provide L1/L2/L3 production support for business‑critical applications, including root‑cause analysis and long‑term corrective actions.
Own and resolve complex production issues across legacy and modern systems, ensuring minimal downtime and high reliability.
Design and implement bug fixes, enhancements, and reliability improvements, with an emphasis on maintainability and scalability.
Leverage AI‑assisted development tools (e.g., GitHub Copilot) to accelerate development, debugging, and code reviews.
Write clean, well‑structured, and maintainable code, adhering to established coding standards and best practices.
Troubleshoot and optimize issues across front‑end, back‑end, scripting, and cloud components.
Develop and maintain Perl scripts for automation, data processing, batch jobs, system integration, and operational support.
Perform and review unit testing, integration testing, and regression testing to ensure system quality.
Collaborate closely with cross‑functional teams (QA, infrastructure, business stakeholders) to support the full application lifecycle.
Mentor junior team members and provide technical guidance when needed.
Participate in system design discussions, technical reviews, and production readiness assessments.

Required Skills & Qualifications

Technical Skills

Back‑end & Scripting

Strong experience with .NET Framework (4.x), C#, Entity Framework (ORM)
RESTful APIs / Web API
ASP.NET Web Forms and Web Services
Perl scripting for automation, data manipulation, system tasks, and integration with legacy systems

Front‑end

Cloud

Microsoft Azure (App Services, Blob Storage, Key Vault, Application Insights)
Experience supporting cloud‑hosted production workloads

Process & Practices

Strong understanding of SDLC, agile methodologies, and production support best practices
Proven ability to deliver clean, maintainable, and supportable code in long‑lived enterprise systems
Experience balancing production support responsibilities with ongoing development

Tools

Comfortable using AI‑powered development tools (e.g., GitHub Copilot) as part of daily development and troubleshooting

Soft Skills

Excellent debugging, analytical, and problem‑solving skills
Strong communication skills with the ability to explain technical issues to non‑technical stakeholders
Ability to work independently, prioritize effectively, and handle production‑critical situations calmly

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