Senior Analyst Salesforce Product Owner
Ally Financial Inc. · 2911 Lake Vista Drive, Texas; 500 Woodward Avenue, Michigan; 601 S. Tryon Street, North Carolina ·
- Work mode
- Onsite
- Seniority
- Senior
- Category
- Product
- Experience
- 3+ years
- Company size
- 1000+
Owns the Salesforce product backlog, writes user stories, and makes tactical decisions to improve CRM features and customer experience.
You create, prioritize, and maintain the product backlog; write user stories; participate in sprint planning and reviews; make tactical product decisions; maintain documentation; communicate progress to stakeholders; measure performance; champion customer experience; and coordinate with UX, development, IT, and marketing.
Responsibilities
- Create, prioritize, and maintain the product backlog
- Write user stories defining functionality and requirements
- Participate in sprint planning and reviews
- Make tactical decisions about product features, priorities, and trade-offs
- Maintain product documentation
- Communicate product progress, updates, and changes to stakeholders
- Measure product performance
- Champion the customer experience
Requirements
- 3+ years of experience
- Bachelor's degree equivalent
- Product ownership
- Salesforce
- CRM
- Oral communication
- Written communication
- Prioritization
- Multitasking
- Attention to detail
Benefits
- 20 paid time off days
- 11 paid holidays
- 8 hours of volunteer time off yearly
- 401K retirement savings plan with matching and company contributions
- Student loan pay downs
- 529 educational savings assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial coach access
- Medical, dental and vision insurance
- Life insurance
- Short- and long-term disability insurance
- Health Savings Account with employer contributions
- Healthcare FSA
- Critical illness insurance
- Accident and hospital indemnity insurance
- Well-being program
- Adoption, surrogacy and fertility assistance
- Paid parental and caregiver leave
- Dependent Day Care FSA
- Back-up child and adult/elder care days
- Childcare discounts
- Employee Assistance Program
- Discounted Weight Watchers program
- Employee discount programs
- Travel allowances
- Relocation assistance
- Signing bonus
- Equity