Senior Analyst, Operations Transformation

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages

Work-life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Senior Analyst, Operations Transformation. Could It Be You?
The Senior Analyst plays a critical role across all phases of the operational transformation lifecycle. This role is responsible for extracting and manipulating data from enterprise systems, building automated performance dashboards, and performing diagnostic trend analysis to surface opportunities for process re-engineering and workflow automation. The Senior Analyst supports the broader team by measuring post-implementation success through KPI tracking, benefit realization analysis, and operational process health monitoring. Combining strength in data modeling, low-code/no-code automation workflow configuration, and analytical storytelling, the Senior Analyst transforms raw operational data into actionable solutions that drive measurable efficiency across business units.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

Data Diagnostics & Optimization: Extracting, manipulating, and conducting diagnostic analysis on large, complex datasets from enterprise systems (e.g., BigQuery, SQL) to identify operational patterns, bottlenecks, and high-impact opportunities for process improvement.

Automation Workflow Configuration: Configuring, testing, and maintaining end-to-end automation workflows utilizing low-code/no-code platforms (e.g., n8n, Power Automate) and scripting (e.g., Google Apps Script, Python) to integrate disparate systems, streamline processes, and eliminate manual tasks within established project boundaries.

Advanced Analytics & AI Productivity: Applying data modeling techniques and utilizing approved AI productivity utilities and tools (e.g., Google Gemini, OpenAI) to accelerate data analysis, automate recurring reporting tasks, and surface operational insights.

Performance Dashboard Development: Designing, building, and maintaining automated dashboards and interactive visualizations (e.g., Power BI, Google Looker Studio) to track project and departmental KPIs and monitor overall operational health.

Benefit Realization Tracking: Quantifying and evaluating pre- and post-implementation financial and operational impacts of transformation initiatives, providing data-driven evidence of value and efficiency gains.

Operational Process Monitoring: Supporting operational "health checks" by monitoring process compliance and business unit adherence against established benchmarks, new workflows, and re-engineered process standards.

Operational Insights & Reporting: Analyzing data to identify workflow bottlenecks, translating complex findings into clear "so-what" narrative insights, and presenting actionable recommendations to cross-functional partners and leadership.

Rapid-Response Decision Support: Providing accurate, agile ad-hoc reporting and analytical support for leadership to facilitate time-sensitive operational problem-solving and decision-making.

So are YOU our next Senior Analyst, Operations Transformation? You are if you…

Have a Bachelor’s degree in Data Science, Statistics, Business, Finance, or a related field (or equivalent practical experience)

Have 3+ years of professional experience in data analysis, business analysis, or operations

Have advanced proficiency in SQL, data modeling, and Excel

Have Hands-on experience configuring and implementing automation solutions using low-code/no-code platforms (e.g., n8n, Zapier, Power Automate) or scripting (Google Apps Script, Python)

Additional kudos if you…

Have strong working knowledge of the Canadian financial services industry

Have demonstrated experience utilizing AI tools and APIs (e.g., Google Gemini, OpenAI ChatGPT, Anthropic Claude) for data tasks and connecting to API endpoints for data extraction

Have relevant post-graduate qualification or specialized data analytics certifications

Compensation Information:

Base salary range: $80,000 - $90,000

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!
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