Senior Analyst for Business Performance & Processes

The Senior Analyst for Business Performance & Processes is responsible for supporting the design, optimization, and governance of cross-functional business processes that drive operational efficiency and strategic alignment. This role partners with multiple business functions to analyze workflows, identify improvement opportunities, develop process documentation, and provide data-driven insights that support effective decision-making.

The position plays a key role in enabling process consistency, supporting governance requirements, and contributing to continuous improvement initiatives across the organization.

What Your Impact Will Be

Process Analysis & Improvement

• Analyze, document, and optimize business processes across functions including Finance, Supply Chain, Operations, Marketing, Commercial, and other key business areas.
• Develop process maps, workflows, standard operating procedures (SOPs), and related documentation.
• Identify process inefficiencies, bottlenecks, and improvement opportunities, recommending solutions that enhance operational effectiveness.

Cross-Functional Collaboration

• Partner with stakeholders across multiple departments to understand business requirements and align process improvements.
• Facilitate process discussions, workshops, and working sessions to drive consistency and alignment.
• Support the definition of process ownership, accountability, and governance structures.

Strategic Analysis & Reporting

• Conduct data analysis and business assessments to support strategic initiatives and operational decision-making.
• Develop and maintain key performance indicators (KPIs), dashboards, and reporting tools to monitor process performance.
• Translate complex data into actionable insights and recommendations for leadership teams.

Governance & Compliance

• Maintain process documentation, version control, and change management records.
• Support audit readiness efforts by ensuring documentation accuracy and compliance with established standards.
• Assist in monitoring adherence to governance frameworks, policies, and internal controls.

Change Management Support

• Contribute to the implementation of new processes, tools, and ways of working.
• Develop communication resources to support adoption efforts.
• Gather stakeholder feedback and recommend enhancements to improve effectiveness and user experience.

What We’re Looking For

Education

• Bachelor’s degree in Business Administration, Economics, Engineering, Operations Management, or a related field.

Experience

• 5 years of experience in process improvement, business operations, strategic planning, consulting, project management, or related analytical roles.
• Fluent english
• Experience working on cross-functional initiatives and business transformation projects.
• Proven ability to analyze complex business processes and develop actionable recommendations.

Tools & Systems

• Microsoft Office Suite (Excel, PowerPoint, Word)
• Power BI or Tableau
• Process mapping tools
• Collaboration and project management platforms (Teams, SharePoint, Smartsheet, or similar)

Key Skills

• Process Optimization
• Strategic Analysis
• Project Management
• Stakeholder Management
• Cross-Functional Collaboration
• Communication Skills
• Problem Solving
• Data-Driven Decision Making

How We Work

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com and https //www.instagram.com/Mattel

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.