Senior Analyst, Commissions and Performance Effectiveness

About the Role

Ready to shape how performance is measured, rewarded and optimized across BOQ Group?

We're looking for a highly analytical and commercially minded Senior Analyst, Commissions and Performance Effectiveness to join our Salesforce Effectiveness team.

In this newly created role, you'll play a pivotal part in ensuring the accurate and compliant delivery of commission payments while helping to design and enhance performance frameworks that drive frontline success.

In addition, you will combine deep analytical capability with business insight to develop scorecards, performance targets and reporting that influence decision-making and support strategic objectives.

Working closely with stakeholders across Retail Banking and wider organization, you'll identify trends, deliver meaningful performance insights, strengthen governance and controls, and drive continuous improvement through automation and smarter ways of working.

This is an opportunity to make a genuine impact by turning complex data into actionable outcomes that improve performance, support commercial success and influence behaviour across the business.

About You

You're the person who loves getting into the detail, finding the story behind the numbers and using data to drive better business outcomes.

You bring significant experience in business performance analysis, commissions, reporting or financial operations, ideally within banking or financial services.

You have advanced Excel and data modelling skills, experience working with financial systems such as SQL or similar platforms, and a strong understanding of governance, controls and data integrity.

Beyond your technical expertise, you're naturally curious, commercially astute and confident engaging with stakeholders at all levels. You can translate complex analysis into clear recommendations, influence outcomes through insight, and comfortably manage competing priorities in a fast-paced environment.

If you're passionate about continuous improvement, thrive in ambiguous environments and enjoy partnering with leaders to deliver meaningful business results, we'd love to hear from you.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.