Senior Account Manager, HI&I

Position: Senior Account Manager, HI&I
Territory: Quebec province
Status: Full-time, Permanent – This role is available due to a combination of team growth and a recent employee transition.

Quadra a leading distributor of chemicals and ingredients in North America. We have facilities across Canada and in selected markets in the United States. We are a fast paced, growing company with a commitment to the long term and to our people.
We are seeking a Senior Account Manager covering territory in Quebec province, who will be responsible for managing a territory in Quadra's growing Industrial Chemicals business. There are numerous opportunities for the candidate, as Quadra is aligned with motivated leading partners in the industry, underpinned by strong manufacturing bases and solid internal resources.
We're on the lookout for a sales professional to join our vibrant team, aiming for a lasting and rewarding career in professional sales. The ideal candidate will leverage their seasoned sales expertise to nurture existing client connections and spearhead exciting new business ventures within their designated territory. We are looking for an individual that brings passion, personality, technical abilities, and the drive and diligence we need to serve our customers.
As you travel regularly throughout your region, you'll discover new horizons and forge strong relationships with customers. By effectively communicating the value of Quadra's products and services, you will empower clients to overcome challenges and achieve their goals. Your unwavering dedication to understanding their unique requirements will position you as their trusted advisor and make a lasting impact.

At Quadra, we put people first so that together, we can reimagine the possibilities.
When you join Quadra, you'll be part of a 50+ years old organization that is dedicated to its 550+ employees located in Canada and the United States. We not only offer an engaging and collaborating culture, but also a great family-oriented environment, autonomy, and flexibility. In addition, Quadra is proud to be recognized as one of the Best Managed Companies for over 21 years and certified as a Great Place to Work®.

What would be your main responsibilities as Senior Account Manager?

Manage customer and internal relationships, in line with Quadra's core values and strategic vision
Sell Quadra's superior product line to potential customers through routine customer visits, joint calls and participation in industry events
Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence

Successfully close new business opportunities by coordinating requirements, skillfully developing proposals, and conducting negotiations that align with contractual requirements, ensuring a mutually beneficial outcome for all parties involved
Meet or exceed annual sales and margin objectives
Play a crucial role in assisting customers with troubleshooting and identifying optimization opportunities to enhance their experience and maximize their benefits during the development, follow-up and closing of sales opportunities
Effectively manage deadlines and handle any emergencies that may arise outside of business hours ensuring swift resolution and minimal disruption to operations

Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
Establish and solidify strong business relationships with key decision makers/influencers to obtain repeat and new sales
Prospecting potential customers and current customers for new business / Drive account growth through prospecting and development of key accounts
Regular reporting and scheduling utilizing Quadra’s digital tools / Track, analyze and communicate KPI’S to monitor performance and identify opportunities for improvement.

Participate in the yearly forecasting exercise
Delivering presentations, qualifying concerns and closing
Collaborate with the Sales Manager and Strategic Industry Managers to market and grow targeted product lines.

What are the key requirements to have success in this role?

Bachelor’s degree in business, commerce, science, engineering, or a related field.
No formal certification required, though advanced business, technical, or industry-related training may be an asset.
Minimum 7 years progressive account management, strategic sales, commercial leadership, or industry experience, with a focus on Major Chemical or HI&I.
Demonstrated ability to manage larger, more complex, or more strategic accounts while influencing commercial strategy, customer growth plans, and broader business outcomes.
Contributes to the creation of new approaches, solutions, or commercial strategies that may be leveraged across customers, markets, or regions.
Operates with broad autonomy and contributes at a strategic level through global or cross-functional contributions, often influencing direction beyond their own portfolio.
Demonstrates advanced expertise, including deeper technical understanding, regulatory implications, industry-specific requirements, and/or multi-country considerations.
Makes decisions with an important impact on the business, including strategic customer relationships, significant revenue opportunities, business risk, and long-term account direction.
Communicates with influence and credibility at multiple levels, including senior customer contacts and internal stakeholders. Leads complex discussions, negotiates priorities, and aligns stakeholders around business solutions.
Solves complex, ambiguous, and strategic business challenges by anticipating risks, identifying opportunities, and developing solutions that positively impact customer strategy and business performance.
Builds and maintains strategic relationships with senior customer stakeholders and key decision-makers.
Drives account growth, retention, and long-term strategic opportunities. Influences pricing, negotiations, account planning, and commercial strategy.
Leads or influences cross-functional collaboration to resolve complex customer needs, support strategic initiatives, and improve business outcomes.

Ability to travel 40-50% of the time, including overnight travel as required, and maintain a valid driver's license and passport.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years! You will work with dynamic colleagues who are eager to share their knowledge with you.

Here’s some of the benefits you will gain:

Permanent, full-time position: Join us for a stable, long-term career
Competitive salary and generous performance incentive program: Your hard work is rewarded with attractive compensation.
Flexible work environment: Enjoy the flexibility of working from your home office while regularly visiting customers throughout your territory.
Vehicle: Company vehicle provided, with fuel and business-related expenses covered by the Company.
Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
Generous Time Off: Flexible personal days, sick days and vacation time to recharge
Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
Pension plan with match: Plan your future with our matched pension plan program
Tailored training: We provide personalized training to support you and your growth
Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
Career Growth: Unlock opportunities for development in a fast-paced growing company
Fun Social Activities: Get involved in company events, Volunteering programs, etc.
Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)

And Much More!

If you are ready to unlock your full potential, make a meaningful impact, and embark on a rewarding career in professional sales, we invite you to submit your resume, highlighting your experience and passion for sales. Together, let’s redefine sales excellence and help shape a brighter future for Quadra and our valued customers.
Compensation Information: The annual base salary for this position is expected to range between $88,100.00 and $148,625.00. Please note that this base salary range is provided for reference purposes only. Individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.
Base salary represents just one component of our overall compensation package. This role is also eligible for a generous incentive program and comprehensive benefits. Quadra’s salary ranges are benchmarked against the market and determined by role and level. Final base salary will be aligned with the selected candidate’s qualifications, skill set, competencies, and work location.
At Quadra, we are committed to offering a competitive and rewarding total compensation package that recognizes your expertise and supports your professional growth.
#quadra1
#LI-Remote