Senior Account Manager

To grow CooperSurgical consumables, Genomics, equipment and technical service sales through the product knowledge, local infertility market understanding and proactive professional sales skills. Arrange sales and local marketing activities in alignment with the corporate strategy. Ensure full legal compliance and correct timely reporting. Feedback local market data to the corporate stakeholders, provide regular sales analysis and planning with the available tools (CRM, PowerBI).

• Spends majority of time meeting customers: all stakeholders that are relevant for the sales process. Plans sales visits based on major opportunities and focuses on closing deals

• Develops strong customer relationships and meets revenue targets for the assigned customer accounts

• Generates leads on consumables, equipment, technical service and Genomics, which then executes in collaboration with the internal stakeholders

• Develops commercial proposals for annual contracts and continuous re-buy (standing orders)

• Monitors and participates in relevant public tenders, coordinates internal stakeholders to ensure presence of CooperSurgical products in tenders specifications

• Keeps overall account ownership and improves coordination/effective selling of whole CooperSurgical Fertility portfolio

• Develops deep understanding of overall customer needs (all stakeholders), to improve overall CooperSurgical value proposition (i.e. professional education, added value solutions) to create strong partnerships

• Proactively manages sales by using market insight as well as existing analytical tools on a regular basis. Provides relevant reports on request of the direct manager

• Engages other functions and experts (e.g. Equipment, Customer Service, Genetics, Marketing, Regulatory, Finance) as needed to ensure superior service for accounts

• Suggests and executes relevant marketing campaigns to grow the market of responsibility

• Arranges local promotional & training activities with focus on ROI, together with Clinical Application Scientist and regional sales team

• Recommends and implements processes that optimizes time management and business continuity

• Analyses sales trends and market metrics in partnership with the direct manager and regional colleagues, to develop sales tactics and ensure sales growth

• Prepares customer visits in advance, using PowerBI, CRM and other tools. Ensures CRM reporting in a timely manner

• Keeps deadlines for financial reporting and customer response time. Ensures business continuity during absence on vacation by proactively delegating tasks to the relevant colleagues

• Acts as a trusted CooperSurgical employee by adhering to our company values, as well as driving our commitment to Inclusion & Diversity and Employee Engagement

• Any other related duties connected with the Company’s business as may be required by the direct manager

• Core competency – strong proven track record in sales within pharmaceutical and/or medical devices in fertility market or gynaecology. Or with a strong track record in working within the fertility market and affinity with sales.

  • Result oriented: growth above the market pace

  • Customer and opportunity focused

  • Skilled communicator and relationship builder

  • Fast learner with deep understanding of infertility market

  • Drives business through business analytics and setting priorities on growth opportunities

  • Empathic, positive and knowledge sharing

• People focused and able to build and develop relationships with stakeholders

• Able to analyse complex issues, work in a team and collaborate with different stakeholders, to achieve sales results

• MS Office skills, including Word, Excel, Teams, PowerPoint, Outlook, PowerBI and CRM

• Extensive and up to date knowledge CooperSurgical portfolio and competitive environment

• Updated knowledge of local compliance legislation on interacting with healthcare professionals

• SOX awareness

• Organizational and time management skills with the ability to prioritise own workload with minimal supervision

• Able to work under pressure

• Demonstrates a can-do attitude with the ability to respond positively to change

As an employee of CooperSurgical/CooperVision, you'll receive a competitive total compensation plan. Your recruitment team will be able to share more information about any variable pay opportunity and benefit package that accompanies this role. The good faith estimate of the salary range for this role is 56.000 to 75.000 Euro annually. The actual amount offered is determined by a number of factors including but not limited to location, skills and experience.