Security Systems Installation Technician

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Security Systems Installation Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location: Richmond, VA

Summary:

As a Security Systems Installation Technician you will be responsible for installing, configuring, testing, and maintaining security systems in residential and small business settings. Responsibilities include knowledge of basic wiring and panel programming, system set-up, basic troubleshooting, and explanation of system to customer with ability to answer questions.

Responsibilities:

• Install, program, and test residential systems and/or small business accounts, including:
• Burglar alarms
• Smart home security systems
• Video doorbells
• Indoor and outdoor security cameras
• Smart locks
• Environmental sensors
• Home automation devices
• Accurately complete installations with frequent to minimal supervision.
• Read and interpret floor plans, wiring diagrams, and installation documents.
• Educate homeowners on the operation and features of their systems.
• Run and conceal low-voltage wiring when required.
• Configure wireless and network-connected devices.
• Troubleshoot installation and connectivity issues.
• Ensure installations are completed accurately and professionally.
• Maintain detailed service records and installation documentation.
• Identify opportunities to enhance customers' security coverage and recommend additional products, services, and system upgrades that align with their safety needs and lifestyle.
• Provide excellent customer service during every interaction.
• Adhere to company safety standards and installation best practices.
• Maintain company vehicle, tools, and equipment.

Qualifications:

• Virginia DCJS license – preferred, ability to obtain is required.
• HS diploma or equivalent - required.
• 1 - 3 years of industry experience - preferred.
• Valid Driver’s License with an acceptable driving history.
• Certified Alarm Technician level 1 or equivalent - preferred.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
  • Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.
• Physical Requirement:
  • Climb ladders and work in attics, crawl spaces, and other residential environments.
  • Lift and carry equipment weighing up to 50 pounds.
  • Bend, kneel, and stand for extended periods.
  • Work indoors and outdoors in varying weather conditions.

Our Total Rewards package includes (but is not limited to):

• Company Vehicle Provided to use for work.
• Company Provided paid cell phone.
• Career advancement opportunities
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.