Security Operations Engineer

Salary: $5800 – $6700 per month

We are seeking a motivated and detail-oriented Security Operations Engineer to join our Infrastructure Operations & Cyber Security team. This role is responsible for supporting day-to-day security operations across Azure and on-premises environments, with a focus on security event investigation, endpoint protection, vulnerability management, security monitoring, and cyber awareness initiatives.

The successful candidate will work closely with internal technology teams, managed security service providers, vendors, and business stakeholders to investigate security events, improve cyber resilience, maintain operational security controls, and contribute to the continuous enhancement of the organisation's security posture.

KEY RESPONSIBILITIES

Security Engineering & Hardening

• Support the implementation, maintenance, and continuous improvement of security controls across infrastructure and cloud environments.

• Assist with onboarding and validating security log sources into approved SIEM platforms.

• Support detection tuning, security configuration reviews, and monitoring improvements.

• Evaluate and implement security technologies that strengthen the organisation's cyber defence capabilities.

• Support the deployment and maintenance of security hardening standards across Windows, Linux, Microsoft 365, and Azure environments.

• Ensure controls align with CIS Benchmarks and industry-recognised security best practices.

Vulnerability Management & Threat Advisory

• Coordinate vulnerability assessment activities for critical infrastructure and servers.

• Validate assessment findings and engage system owners to ensure timely remediation.

• Monitor cybersecurity advisories, threat intelligence notifications, and indicators of compromise (IOCs).

• Perform IOC validation activities and coordinate blacklisting, containment, investigation, and remediation actions where necessary.

• Track, monitor, and report remediation progress until closure.

Security Operations & Incident Response

• Investigate and follow up on security alerts, incidents, and suspicious activities escalated by the external SOC team across endpoints, servers, email, and cloud environments.

• Assess security events, determine potential impact, gather relevant technical and business context, and coordinate containment, recovery, remediation, and closure activities.

• Act as the internal coordination point between infrastructure teams, vendors, system owners, and external security providers during incident investigations.

• Support security monitoring activities through SIEM dashboards, workbooks, queries, scheduled reporting, evidence collection, and case tracking.

• Utilize approved AI-assisted tools to improve alert triage, investigation efficiency, log analysis, and case documentation in accordance with security and data-handling requirements.

• Identify and promote practical AI-assisted use cases that improve operational consistency and security investigation effectiveness.

Endpoint Security & Platform Protection

• Administer and support endpoint protection and Endpoint Detection & Response (EDR) platforms.

• Monitor agent health, policy compliance, signature updates, asset coverage, and endpoint security status.

• Perform endpoint troubleshooting, agent deployment, reinstallation, and remediation activities.

• Support housekeeping activities to maintain security tool effectiveness and infrastructure visibility.

Security Awareness & User Engagement

• Coordinate organisation-wide security awareness initiatives and phishing simulation campaigns.

• Deliver targeted follow-up activities, awareness communications, and user education programs.

• Monitor phishing resilience results and prepare reporting on participation rates, trends, and improvement opportunities.

• Support broader cyber awareness initiatives including newsletters, learning modules, roadshows, and periodic security communications.

Governance, Documentation & Reporting

• Maintain and update security policies, procedures, standards, technical documents, operational playbooks, and tracking records.

• Support review and maintenance of incident response procedures, investigation workflows, hardening standards, endpoint security procedures, and operational documentation.

• Prepare monthly and ad-hoc cyber security reports, dashboards, inventories, metrics, and compliance-related documentation.

• Maintain accurate operational records to support management reporting, regulatory compliance, audits, and continuous improvement activities.

• Support multiple operational and project-based initiatives while meeting established timelines and service expectations.

Qualifications

• Diploma or Degree in Information Technology, Cybersecurity, Computer Science, or a related discipline.

• 4-6 years of experience in cybersecurity operations, infrastructure security, or a related technical security role.

• Working knowledge of endpoint protection, EDR technologies, SIEM platforms, and security incident investigation processes.

• Proficient in vulnerability management, remediation tracking, IOC validation, and security monitoring concepts.

• Proficient knowledge for Windows, Linux, Microsoft 365, Azure, and general cloud security principles.

• Understanding of security awareness programs, phishing simulations, malware investigation, and security documentation practices.

• Exposure to open-source security monitoring or cyber defence tools will be advantageous.

• Professional certifications such as ISC2 CC, CompTIA Security+, Microsoft SC-200, CEH, CHFI, or similar certifications will be advantageous.

AI & DIGITAL SKILLS WE VALUE

We do not expect candidates to be AI specialists. We are looking for security professionals who are curious about responsible AI usage and able to leverage modern technologies to improve cyber defence operations.

• Familiarity with AI-assisted security operations, threat detection, log analysis, and incident investigation use cases.

• Ability to evaluate and validate AI-assisted outputs while maintaining human oversight and professional judgement.

• Understanding of responsible AI principles including privacy, security, transparency, and appropriate handling of sensitive information.

• Interest in emerging cybersecurity technologies, attack techniques, threat intelligence, and cyber defence innovation.

• Continuous learning mindset with a willingness to explore new tools, methodologies, and automation opportunities.

Other Information

WHAT WE OFFER

• Opportunity to work in a critical cyber security function supporting enterprise infrastructure and operational resilience.

• Hands-on exposure to cloud security, security operations, threat investigation, vulnerability management, and cyber defence technologies.

• Access to continuous learning and professional development opportunities in cybersecurity, cloud technologies, AI, and emerging security domains.

• Opportunity to work alongside experienced cybersecurity and infrastructure professionals in a collaborative environment.

• Competitive remuneration package commensurate with experience.

• Staggered working hours and a culture that values innovation, security, teamwork, and continuous improvement.