Security Operations Center - Operator (2nd shift 2PM-11PM) - Jacksonville, TX

Security Operations Center – Operator (2nd Shift\: 2PM–11PM) – Jacksonville, TX

Starting Pay\: $18/hour

Position Overview

As an SOC Operator, you’ll play a direct role in protecting our stores by monitoring live activity across the country from our Jacksonville, TX SOC and taking real-time action using in-store technology to deter suspicious behavior and prevent theft.

SOC Operators don’t just observe – they take action in real time to stop theft in progress while supporting store teams, influencing behavior, and reducing loss.

This is a fun, team-driven environment where focus, awareness, and communication matter, with collaboration across SOC teams in Texas and Florida. The best fit for this role is someone who enjoys staying engaged, working as part of a team, and taking an active role in supporting store operations.

Duties and Responsibilities

· Monitor live CCTV activity to identify theft and support case development

· Communicate in real time with store teams and Loss Prevention partners

· Escalate incidents to law enforcement when necessary

· Document incidents in our internal Case Management System

· Review reports and analyze activity to identify potential fraud or theft

· Maintain focus and awareness during extended monitoring periods

· Report CCTV or system concerns to leadership

· Support team objectives and complete additional tasks as assigned

What We’re Looking For

We’re looking for individuals who are\:

· Proactive and willing to learn and grow within the role

· Comfortable making decisions and responding in real time

· Able to stay focused and attentive during extended monitoring periods

· Strong communicators who work well in a team environment

· Reliable, adaptable, and engaged in team success

Requirements

· High School diploma or equivalent

· Ability to communicate effectively (verbal and written)

· Ability to multi-task and maintain focus for extended periods

· Ability to make sound decisions and remain calm under pressure

· Fluent in English (Spanish is a plus)

Physical Requirements

Requires extended screen time, visual focus, and standard office activities (sitting, typing, communicating).

ABOUT BEALLS INC.

If you're seeking a career with a company that encourages authenticity, rewards innovation and provides stability and work/life harmony, then Bealls Inc. is the place for you! At Bealls Inc., our associates have a shared responsibility to each other that has fueled our considerable retail industry success. Here you'll find a blend of tenured associates with deep company knowledge working alongside talents from national and international retailers, various industries, and recent graduates, all united by a shared vision.

WHO WE ARE\:

· We are a group of passionate people who utilize our unique talents to help our guests outfit their families for less.

· We strive to hire and develop talented and diverse associates by fostering a culture of inclusion, respect and authenticity that benefits from and thrives on a wide range of skills, styles, backgrounds and experiences.

· We believe we are better when we work together, leveraging collaboration and relationships throughout our organization and the broader retail industry to help accomplish our goals.

· We are continuously pursuing solutions that address environmental impact and advance sustainable practices, while strengthening relationships with our communities, our associates, and our industry partners.

· We are guided by Bealls Inc. company values\: Acceptance, Accountability, Authenticity, Compassion, Empowerment, Openness, and Transparency.

WHY JOIN BEALLS INC.\:

· Location\: Our corporate offices are in beautiful and sunny Bradenton, FL.

· Stability\: We are a financially strong, multi-billion-dollar, growing organization that has been around for nearly 110 years! We have over 650 retail stores across 22 states under bealls, Bealls Florida, and Home Centric store brands, along with 50 exclusive brands in our stores!

· Benefits\: We provide weekly pay and comprehensive benefits, health and wellness perks including paid time off and retirement saving plans because associate well-being is a priority.

· Growth\: We focus on cultivating internal talent and educating new members of the organization through numerous training programs and learning tools. This is accomplished through continuous professional development at all levels in the classroom, in the field and on the job.

· Connection\: Surround yourself with others who find purpose, passion, and fulfillment in their work, with an organization that believes in making communities safer and healthier for generations to come.

Learn even more at www.beallsinc.com/beallsinc/careers