Security Operations Analyst

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Job Description

The Information Security Analyst functions as a member of the Security Operations and Engineering team and interacts with technical and business units to plan and implement information security solutions and support information security incidents. This role requires strong teamwork skills and leadership qualities and must be able ability to foster and maintain business relationships with both technical and business units, must be a great communicator.

Objectives of this Role

• Protect the integrity and confidentiality of HUB data and infrastructure while enabling business functionality in all systems and environments by supporting applicable security solutions.
• Lead incident response activities and provide timely response to security incidents and alerts generated by security tools or the SOC
• Assist in improving processes, identify efficiencies, and recommend solution enhancements to improve service level delivery
• Contribute to “Continuous Improvement and Posture Management” efforts, in respect to HUB’s information security tooling and systems.
• Support the HUB Information Security Governance & Compliance team as needed during risk assessments, internal and external Information Security Audits, and Vendor reviews
• Champion vulnerability remediation efforts and act as a liaison to IT and application owners for patch management
• Gather and report on key organizational information security metrics
• Other duties as assigned

Daily and Monthly Responsibilities

• Provide Level II Support for incident and request tickets escalated from other technical teams
• Communicate with stakeholders to assist remediation efforts.
• Lead / Assist in root-cause analysis for security incidents events leading to resolution.
• Contribute to weekly and monthly posture and response operations reporting.
• Be responsible for analysis and recommendation of upgrades, changes, implementation specific to the support and scaling of HUB’s security operations.
• Support the HUB Information Security Governance & Compliance team as needed during risk assessments, internal and external Information Security Audits, and Vendor reviews

Skills and Qualifications

• Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience
• Related certifications (e.g., GSEC, CISSP, AWS) preferred
• At least 2 years’ experience in an Information Security role or 3 years’ experience in an IT engineering capacity with progressively difficult responsibilities
• 2+ years of experience with cloud infrastructure and O365 services and technology
• Experience working with and managing Active Directory / MS Entra ID
• Experience with SOAR (Security Orchestration, Automation, and response)
• Experience with vulnerability assessment and patch management practices
• Experience with KQL and SPL or other Query Languages
• Knowledge of industry security standards, guidelines, and regulatory/compliance requirements related to information security such as ISO 27001, NIST 800-53, SOC2, PCI, SOX, etc.
• Knowledge of Windows Event and network device logging
• Knowledge of networking protocols and concepts including TCP, DNS, DHCP, Firewalls, VPN, and Web proxies
• Understanding of email transmission, routing, and authentication concepts including, SMTP, SPF, DKIM and DMARC
• Demonstrated incident response experience including dealing with malware and endpoint anti-virus and detection and response solutions
• Excellent Prioritization, decision making, critical thinking, communication skills
• Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

The expected salary range for this position is $ 80,000 to $115,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.