Security Officer

Schedule

Philhaven Hospital

Full Time: 80 Hours/Biweekly

Hours: 3:00pm - 11:00pm

Every Other Weekend and Rotating Holidays, Required

General Summary

Provides a safe and secure environment for, and responds to the needs of patients, employees, visitors, and other customers of the System. Protects System buildings, assets and premises as assigned.

Duties and Responsibilities

• Patrols the buildings and premises to prevent fire, theft, vandalism, and intrusion.
• Patrol parking lots to ensure the safety of individuals and the security of parked vehicles.
• Reports all suspicious activity, parking violations and abandoned vehicles.
• Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress and safety hazards.
• Provides assistance, summons proper authorities, and polices area to maintain order, safety and to protect property.
• Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients.
• Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed.
• Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband.
• Escorts personnel and visitors to parking lots and hospital buildings.
• Maintains post as assigned in accordance with training.
• Notifies police in case of theft, breaking and entering or other related criminal matters requiring notification of authorities.
• Assists in investigations.
• Maintains records, prepares incident reports and other documents pertinent to safety and security activities and attends hearings.
• Conducts routine visual inspections; reports safety and/or fire hazards or security violations.
• Coordinates and/or responds to on site fire drills; responds to on site fire alarms and assists the responding fire department.
• Secures and/or unlocks offices and facilities.
• Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties.
• Complies with all department and organizational policies and procedures.
• Assists with care and maintenance of department equipment and supplies.
• Performs Security Operations duties as assigned.
• Secures patient valuables and found property.
• Prepares clear, concise, and factual incident reports.
• Ensures all documentation is submitted as required prior to end of shift.
• Completes vehicle checklist.
• Completes monthly inspections as required to include but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections to include supporting documentation.
• Complete security access requests within the badge access control system as needed.
• Willing and capable of working at any post within an assigned setting.
• Assists with the daily operations of the shift to include but not limited to documentation, patrols, responses, post assignments, escalation of incidents and serves as a Charge Officer as needed.
• Provides administrative support for programs and policy implementation.
• In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance.
• Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary.

Common Expectations:

• Remains current on all required trainings.
• Attends trainings/educational programs as assigned.
• Participates in department meetings and in-service meetings as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation.
• Follows established policies and procedures, objectives, quality assessment and safety standards.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years WellSpan Security Officer Experience in good standing Required or
• 2 years A combination of experience in good standing:WellSpan Security Officer ExperienceOther Healthcare Security Officer Other Security Officer Experience Military ExperienceLaw Enforcement Experience (includes police, corrections and probation/parole)*In good standing means no disciplinary/corrective action within the last 12 months of employment Required

Licenses:

• Heartsaver CPR/AED within 90 days Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• Successful completion of the below training courses are required for this position. Security Officer I’s requesting to advance to a Security Officer II position, must complete the required training prior to applying for a Security Officer II position. Newly hired Security Officer II’s, must complete the training within 3 months of accepting the position with WellSpan. • FEMA ISP: IS-100.c – Intro to Incident Command System, I-100• FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response• FEMA ISP: IS-242.c – Effective Communication within 90 days Required and
• Practical and Tactical Handcuffing within 90 days Required and
• Oleoresin Capsicum (Gel) within 90 days Required and
• Taser within 90 days Required and
• Behavioral Emergency Response Training (BERT) within 90 days Required

Knowledge, Skills, and Abilities:

• Strong interpersonal and communications skills.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)