Security Officer - Day Shift

EHS Overview:

Episcopal Health Services Inc. (EHS) is a health system located on the Rockaway Peninsula in Queens, New York. EHS provides inpatient, outpatient, and emergency care to the diverse populations of the Rockaways, Five Towns, South Nassau, and beyond. The system offers comprehensive preventive, diagnostic, and rehabilitative services to people of all faiths.

St. John’s Episcopal Hospital is accredited by The Joint Commission’s Health Facilities Accreditation Program and is approved by the New York State Department of Health. The hospital is a recipient of the Gold-Plus Get with the Guidelines®-Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines®-Heart Failure Quality Achievement Award from the American Heart Association. Additionally, St. John's is proud to be redesignated as a Baby-Friendly® Hospital by Baby-Friendly USA – the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States.

Come Grow With Us!

Type: Full-Time (75 hours biweekly)

Shift: Days

Hours: 6:00 AM – 2:00 PM shift

Pay Range: $32.183 per hour

Job Description

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for patients, visitors, physicians, and staff throughout the hospital campus.

• Patrol hospital facilities, parking areas, and grounds to ensure the safety and security of patients, visitors, employees, and property.
• Provide security coverage at hospital entrances by monitoring access, screening visitors, and responding appropriately to security concerns.
• Deliver exceptional customer service by interacting professionally, respectfully, and compassionately with patients, families, visitors, and staff.
• Utilize effective verbal de-escalation techniques to safely manage disruptive, aggressive, or emotionally distressed individuals while supporting a therapeutic healthcare environment.
• Respond promptly to emergencies, fire alarms, security incidents, workplace violence events, and requests for assistance.
• Assist clinical staff in maintaining a safe environment for patient care while preserving patient dignity and confidentiality.
• Monitor Closed Circuit Television (CCTV), security alarms, and communication systems to identify and respond to potential safety concerns.
• Detain, question, and investigate individuals when appropriate and in accordance with hospital policies and applicable laws.
• Prepare accurate incident reports and maintain thorough documentation of security-related events.
• Perform indoor and outdoor patrols in all weather conditions and participate in emergency preparedness activities as required.

Job Requirements

• High School Diploma or G.E.D. required.
• Current New York State Security Guard License required.
• Current New York State 8-Hour Annual Security Guard Training Certificate required.
• Initial New York State 16-Hour On-the-Job Security Guard Training Certificate required.
• Current Basic Life Support (BLS) certification through the American Heart Association required.
• Valid New York State Driver's License required.
• Knowledge of CCTV systems and two-way radio communications.
• Previous hospital, healthcare, nursing home, law enforcement, military, or security experience preferred.
• Demonstrated ability to effectively de-escalate difficult situations and exercise sound judgment in emergency situations.
• Strong interpersonal, communication, and customer service skills with the ability to interact positively with patients, families, visitors, and staff.
• Ability to work indoors and outdoors in all weather conditions.