Security Assistant Dispatcher

This position serves as the Security Assistant Dispatcher for Police Service in Charleston within the Veterans Health Administration (VHA) with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment, directing police officer response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system and systems.

Major duties include, but are not limited to: Receiving and evaluating calls from the public concerning crimes, fires, and medical emergencies. Evaluating calls for proper action and entering data into a computer as it is being received. Initiating Police and/or Fire and Medical response by obtaining information required for dispatching field units. Maintaining routine reports, referral information, and emergency calls for assistance from citizens and public safety personnel. Operates a National Crime Information Center (NCIC) terminal for researching vehicle ownership, license plate and operator's license verification, wants and warrants on persons, etc. Operates a variety of communications equipment such as radios and computers with general and specialized software common to the dispatching occupation. Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols. Communicates via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander. Provides appropriate post-dispatch and pre-arrival instructions and maintains knowledge of all response resources available, sometimes in a widely-dispersed environment. Dispatches patrols for routine assignments ensuring patrols are completed within established guidelines and properly documented in official records. Performs other related duties as assigned. Work Schedule: Rotating shifts including nights, weekends and holidays. Compressed/Flexible: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Security Assistant Dispatcher/PD99858A Relocation/Recruitment Incentives: Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.