Security and Low Voltage Service Technician Lead

Convergentz, a division of Hunton Group, has an exciting opportunity for a Security and Low Voltage Service Technician Lead. The selected candidate will lead field service teams and perform advanced installation, service, troubleshooting, and commissioning of security and low-voltage systems for new construction and existing customer facilities. The Security and Low Voltage Service Technician Lead is responsible for overseeing and participating in the installation, testing, programming, servicing, and repair of structured cabling, access control, CCTV/video surveillance, intrusion detection, audio/visual, and other low voltage systems. This role provides leadership in the field, coordinates daily job site activities, and ensures projects are completed safely, efficiently, and according to project specifications while maintaining quality workmanship and customer satisfaction.

Come work for an industry leader that has been recognized both locally and nationally as one of the Top Places to Work!

Responsibilities

• Lead and supervise service crews on assigned security and low-voltage projects.
• Install, troubleshoot, repair, program, test security and low voltage systems.
• Read and interpret blueprints, wiring diagrams, riser drawings, and engineering specifications.
• Coordinate field activities with the Field Superintendent, Project Manager, subcontractors, and customers.
• Ensure projects are completed on schedule and according to quality standards.
• Install and terminate structured cabling including Cat5e, Cat6/6a, fiber optic, and related systems.
• Set up, label, terminate, and test network racks, patch panels, cable trays, and associated equipment.
• Conduct system startup, commissioning, testing, and customer demonstrations.
• Troubleshoot technical issues using hand tools, testing equipment, and laptop computers.
• Monitor job site safety and ensure compliance with company policies and OSHA standards.
• Train and mentor SLV technicians in service practices and troubleshooting techniques.
• Prepare and maintain accurate documentation, including daily reports, punch lists, as-built drawings, and service records.
• Assist with material planning, inventory control, and parts ordering.
• Represent the company professionally as a direct customer contact.
• Support after-hours or emergency service work when required.
• Travel locally and remotely as necessary to support projects and customer needs.