Scrum Master / Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

• Lead Agile delivery as Scrum Master across Scrum and/or SAFe teams, coaching on Agile principles, ceremonies, and ways of working.
• Plan and facilitate Sprint (and where applicable PI) events, ensuring goals are clear, realistic, and protected from scope drift.
• Build and maintain integrated delivery plans covering milestones, dependencies, risks, assumptions, constraints, blockers, and critical path.
• Remove impediments proactively by coordinating across engineering, QA, architecture, environments, release management, and third parties/vendors.
• Coordinate sprints, releases, and cross-team dependencies, keeping delivery aligned to wider programme timelines and outcomes.
• Own delivery tracking and reporting in JIRA and Confluence, including dashboards, sprint metrics, burn-down/up, velocity trends, RAID, and executive-ready status reporting.
• Drive delivery to challenging timelines via prioritisation, capacity planning, and risk-based decision-making, escalating early when needed.
• Own delivery governance for releases and change: manage ServiceNow CRs, CAB readiness, release notes/communications, test sign-offs, ITSA/eITSA, and ensure audit-ready artefacts (evidence, approvals, runbooks, rollback plans).

To be successful, you will:

• Have proven Scrum Master experience in an Agile delivery environment (Scrum and/or SAFe), with strong coaching and facilitation capability.
• Bring strong planning and dependency management skills, able to connect team-level execution to programme-level milestones and critical path.
• Be hands-on with JIRA and Confluence, able to create meaningful dashboards, maintain RAID, and produce clear, consistent status reporting for senior stakeholders.
• Demonstrate a track record of removing impediments quickly, navigating across engineering, QA, architecture, environments, release/change, and vendors.
• Have release/change governance experience, including ServiceNow CRs, CAB processes, and producing/maintaining evidence for audit and control expectations.
• Show excellent stakeholder management and communication, able to drive alignment and set expectations on scope, schedule, and risk.
• Apply strong delivery discipline through prioritisation, capacity planning, metrics, and early escalation grounded in delivery data.
• Have a continuous improvement mindset, using retrospectives, action tracking, and team health checks to improve flow efficiency, predictability, and collaboration.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India