Scale Operator/ Customer Service

At Knife River, we take care of our team because we know it’s our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the country, and we are committed to giving them the tools, training, and time to do their jobs productively and go home safety each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.

Knife River has an excellent opportunity for a scale house operator at our new Bains Creek Quarry located in Groesbeck, Texas. This position is responsible for weighing and ticketing trucks, runs daily billing reports, assist with customer needs and provides excellent customer service face-to-face and over the phone.

The typical schedule is 6:00 AM - 5:00 PM Monday - Friday. Saturday as needed. Hours and duties of this position will vary depending on customer demand and growth. Must be able to work fluctuating hours.

EDUCATION AND/OR WORK EXPERIENCE

1. General education, grammar and arithmetic, high school diploma, GED or equivalent preferred.
2. Ability to use basic office equipment, including computer, scanner, copier and 10-key calculator.
3. Valid driver’s license preferred.
4. Experience working at a quarry/aggregate plant is preferred.
5. Knowledge of APEX/JWS program is preferred.
6. Bilingual Spanish/English is a PLUS

DUTIES AND/OR RESPONSIBILITIES

1. Weighing/ticketing trucks in a timely manner.
2. Assist with daily cash sales and prepare overnight packages to other Knife River locations.
3. Communicate with dispatch, truck drivers and management about plant and traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
4. Prepare for next day’s work orders and run daily billing reports
5. Record and maintain records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
6. Relay sales orders, messages, and information to or from sales team and other departments.
7. Assist with cleaning scale house including the restrooms.
8. Answer phones and work on two-way radio system.
9. Performs other duties as assigned.