SAP S4/HANA OTC/C2C Solution Architect at resonantclinical – Remote - New Jersey | Jobyssey

Job Description Summary

How will you make an impact & Requirement

Job Description – SAP S/4HANA OTC / C2C Solution Architect

At Resonant, we're transforming how industries approach technology through innovative solutions that drive real-world impact. As a global organization, we embrace collaboration, agility, and a commitment to continuous improvement. We are building a culture where every voice matters, and every team member contributes to our shared success.

Primary Responsibility

We’re seeking a senior SAP S/4HANA Order-to-Cash (OTC/C2C) Solution Architect to shape and deliver our end-to-end commercial, distribution, and fulfillment architecture across life sciences manufacturing and distribution operations.

What You’ll Do

The SAP S/4HANA OTC / C2C Solution Architect will lead the design, governance, and delivery of scalable, integrated customer-to-cash solutions. This role combines deep hands-on expertise in OTC, pricing, distribution, ATP/aATP, PP and WM/EWM integration with overall solution architecture accountability.

Lead end-to-end OTC/C2C architecture including order capture, pricing, ATP/aATP, delivery, billing, and tight integration with Production Planning (PP), Warehouse Management (WM/EWM), and Finance (FI)Define and govern Business Partner and Material Master design.

Lead end-to-end OTC/C2C architecture in SAP S/4HANA, including order capture, pricing, ATP/aATP, delivery execution, billing, invoicing, and FI integration

Design and govern complex pricing and commercial models, including customer-specific pricing, contracts, rebates, discounts, and volume-based programs

Architect ATP/aATP solutions aligned with manufacturing and distribution strategies (make-to-stock, make-to-order, and hybrid), integrating Sales & Distribution (SD), Production Planning (PP), and Warehouse Management (WM/EWM)

Define and govern C2C-relevant master data architecture, including:

Business Partner (Customer Master) structures, roles, hierarchies, and relationships

Sales area data, partner determination, credit management, and billing relevance

Material Master views impacting pricing, ATP, production, and warehouse execution

Ensure master data design enables accurate pricing, reliable ATP commitments, and efficient fulfillment without downstream workarounds

Architect and oversee integrations between SAP S/4HANA and customer-facing applications (CRM, portals, eCommerce, CPQ), warehouse and fulfillment platforms (SAP WM/EWM, 3PLs), finance and invoicing systems

Act as the overall Solution Architect, ensuring cross-functional alignment across SD, MM, PP, FI, WM/EWM, analytics platforms, and SAP BTP

Lead solution governance, review functional and technical designs, manage cross-stream dependencies, and guide delivery teams

Partner with business and analytics teams to define analytics and AI-enabled capabilities, including Customer 360, cross-sell and upsell insights, and performance analytics across three business divisions

Ensure transactional and master data foundations support advanced analytics and future AI use cases

What Experience and Education You Need

15+ years of SAP experience with deep S/4HANA OTC expertise, including a minimum of two full-cycle S/4HANA implementations

Strong hands-on experience in:

Pricing configuration and enhancements

ATP/aATP design integrated with PP and WM/EWM

Business Partner (Customer) and Material Master design supporting C2C processes

Proven experience supporting manufacturing-driven and distribution-heavy fulfillment models

Experience integrating SAP with customer-facing platforms and warehouse execution systems

Demonstrated experience acting as a Solution Architect or Lead Architect on complex SAP programs

Bachelor’s degree in information systems, Computer Science, Engineering, or a related field

What Could Set You Apart

Experience with SAP analytics, data platforms and exposure to AI/ML enablement for customer insights, recommendations, or demand forecasting

Experience with advanced SAP EWM and complex warehouse orchestration

Exposure to Validation processes in Life Sciences industries.

Exposure to SAP TM and carrier/shipping integrations

Experience with CPQ, eCommerce, or omnichannel order management platforms

Experience with SAP BTP Integration Suite, APIs, and event-driven architectures

Experience supporting global rollouts and multi-region operations

SAP certifications in S/4HANA Sales, Supply Chain, or Solution Architecture

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