SAP iXp Intern- Academy for Customer Success (AMER)

*Please, upload your resume in English

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP iXp Intern, SAP Next Gen - Academy for Customer Success (AMER)

Location: Sao Paulo, Brazil – Hybrid

• Support the planning, coordination, and execution of strategic projects for the Academy for Customer Success across the Americas, managing multiple priorities with strong organization and attention to detail.

• Collaborate with stakeholders across Talent Discovery, HR, Customer Success, Sales, and Academy leadership to drive alignment on program priorities, timelines, and deliverables while building strong stakeholder management skills.

• Create and maintain communications, presentations, reports, and SharePoint content, leveraging strong written and verbal communication skills in English.

• Analyze program data and metrics related to hiring, retention, performance, and career progression, translating insights into meaningful recommendations and executive-ready reporting.

• Support the development of presentations and materials for senior leadership, utilizing strong PowerPoint and Excel skills.

• Coordinate virtual and in-person attract and hire events, workshops, onboarding activities, and training sessions to deliver a high-quality participant experience.

• Identify opportunities to improve processes, streamline operations, and enhance program effectiveness through proactive problem-solving and initiative.

• Support the adoption of new tools, platforms, and methodologies that improve program delivery and stakeholder engagement.

• Partner with global teams to ensure consistency in participant experiences, communications, and processes across regions.

• Demonstrate curiosity, a willingness to learn, and an interest in talent development, leadership programs, workforce planning, and employee experience.

What you bring:

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

• Student (f/m/d) at a university or a university of applied sciences

• Preferred fields of study: Business Administration or similar

• Effective written and verbal communication skills

• Ability to communicate clearly in English, both written and spoken, and to understand and actively participate in conversations.

• Computer skills: proficiency in Microsoft Office, actively using AI tools

• Soft skills: passion for operational excellence, analytical thinking skills, highly detail-oriented, proactive and able to work in a complex environment, comfortable presenting ideas and engaging with different audiences.

Meet your team:

The SAP Next Gen - Academy for Customer Success accelerates SAP’s transformation toward a more sustainable, diverse customer-facing workforce with lasting impact. Our goal is to drive business results and deliver customer value by advancing SAP’s AI-First and Suite-First mindset through the development of the next generation of diverse, highly skilled, digital-native talent.

We implement a holistic workforce strategy to attract, hire, develop, and integrate this talent. The program offers a 10-month immersive experience, followed by two years of ongoing support, designed to foster a cloud-first mindset, accelerate role proficiency, and cultivate future leaders in Sales, Solution Advisory, and Customer Success Management.

*Please, upload your resume in English