SAP Delivery Manager

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.

WHY ERNI is the best place to call HOME? 🏡

• 🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING!

• Contract: there is always a project and opportunity for you.

• Personal Development and Travel Opportunities outside the Philippines.

• Baby Basket – to welcome your newborn to the ERNI family.

• Fruit Basket – boost of vitamins during hospitalization.

• Free snacks and coffee in the office

🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES

• Free Training with Certifications: Grow with us through technical and non-technical training.

• Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues.

• Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset.

• Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements.

• Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees.

🎉 EVENTS:

• We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events.

👋 What are our wishes?

Role summary

We are seeking a senior SAP professional to lead a delivery-focused SAP team and oversee SAP initiatives across the organization. The role combines hands-on SAP knowledge, people leadership, project delivery accountability and strong stakeholder management. The successful candidate will own delivery timelines, budgets and quality while building and developing a high-performing SAP capability.

Key responsibilities

• Lead, coach and develop a cross-functional SAP team including SAP consultants, business analysts and development resources.

• Drive end-to-end delivery of SAP projects and enhancements (design, build, test, deploy, support) ensuring timelines, quality and budget objectives are met.

• Manage day-to-day resource allocation, capacity planning and workload forecasting to meet project roadmaps.

• Apply Agile delivery frameworks (Scrum/Kanban) and lead ceremonies or coordinate with Agile coaches to ensure iterative delivery and continuous improvement.

• Act as primary point of contact for stakeholders and executives: provide clear status reporting, risk escalation, decision options and impact analysis.

• Define solution approach and participate in solution design and architecture reviews to ensure alignment with enterprise standards and business needs.

• Own vendor coordination and governance: manage external suppliers, third-party integrators and managed services to ensure contractual and delivery SLAs are met.

• Monitor project budgets and financials; own trade-off decisions and prioritization to protect delivery commitments.

• Establish and track delivery KPIs (on-time, on-budget, quality, customer satisfaction, system availability) and implement corrective actions when required.

• Ensure operational readiness and handover to support teams, and drive continuous improvement and knowledge transfer.

• Promote compliance with change control, security, testing and deployment processes.
  

💼 How can you contribute to the team?

Required experience & skills

• Proven senior SAP background with hands-on experience in solution design, implementation and support of SAP landscapes (experience with S/4HANA migrations and core modules such as FI/CO, MM, SD, PP, WM, BW etc. is a plus).

• Minimum 8+ years of SAP experience with at least 3+ years in a people leadership or delivery lead role (SAP Delivery Manager, Team Lead, Practice Lead, Project Manager).

• Practical experience managing SAP resources, business analysts and development teams (internal and/or extended teams).

• Strong experience delivering projects using Agile methodologies; comfortable operating in hybrid waterfall/Agile environments.

• Excellent stakeholder management and executive-level communication skills; ability to present complex issues succinctly and make decisions under uncertainty.

• Demonstrated ability in capacity planning, resource management, performance development and building high-performing teams.

• Experience managing vendors and third-party partners, including contract/SLA governance.

• Solid project financial management skills: budgeting, forecasting and cost control.

• Strong problem-solving, prioritization and decision-making aptitude; ownership mentality for delivery outcomes.

• Relevant professional certifications beneficial (Scrum Master/Product Owner, PMP, Prince2, SAP certification).

• Strong written and verbal communication skills.

Desirable

• Experience with cloud-based SAP services and integration technologies.

• Exposure to DevOps practices and automated testing/deployment for SAP landscapes.

Work Arrangement