SAP Consultant 2nd Level

Tasks

· Support and ensure the stable operation of the SAP S/4HANA system landscape within 2nd Level Support

· Analyze, classify, and resolve complex incidents

· Conduct structured root cause analyses and ensure sustainable resolution of SAP issues

· Advise and support business departments on functional and technical SAP-related questions

· Analyze and optimize existing SAP S/4HANA processes

· Perform SAP customizing, regular job adjustments and monitoring, and minor system enhancements

· Analyze and resolve issues in interfaces and integration scenarios

· Support releases, upgrades, and migration projects

· Collaborate with SAP development teams, key users, and external service providers

· Perform testing and support quality assurance activities for system changes

· Create and maintain technical documentation, solution descriptions, and knowledge base articles

· Monitor recurring incidents and identify opportunities for optimization and automation

Qualifications

· Strong knowledge of the following SAP S/4HANA modules

· Experience with the SAP modules SD, MM, Service, and FI/CO

· Functional focus: Sales and service orders, billing, pricing, and integration aspects with other SAP modules (SD, MM, Service, FI/CO) and interfaces

· Good understanding of business processes

· Experience working with ticketing systems

· ABAP knowledge for debugging and 3rd level error analysis is an advantage

· Strong communication skills, excellent analytical abilities, solution-oriented thinking, and good time management combined with enthusiasm for new technologies

· Independent and structured work style with the willingness to familiarize oneself with various business processes and data flows

· Very good German and English skills, both written and spoken