Short-term remote contract (2.5 months, 33 hrs/week) as a Salesforce UX Architect focused on Agentforce in Service Cloud: designing voice/chat conversation flows, calibrating empathy and tone, and doing workflow design and usability testing in a live environment.
Role: Salesforce UX Architect Location: Remote Duration: 2.5 month (33hr/week) Skills : Agentforce Service (Service Cloud), UX and conversation design for Agentforce (voice/chat), empathy calibration and tone, workflow design and usability testing in a live environment. Healthcare/pharma experience is a plus.