Salesforce Technical Architect

Responsibilities

• Lead end-to-end Salesforce Field Service implementations, including architecture design across Work Orders, Assets, Scheduling, Mobility, Inventory, and Technician Enablement.
• Architect scalable, API-driven integrations between Salesforce and ERP, billing, CPQ/Revenue Cloud, asset systems, and middleware platforms (MuleSoft, Boomi, OIC), ensuring clear system-of-record alignment.
• Define and govern technical architecture standards, including clean-core principles, data models, event-driven frameworks, integration sequencing, and DevOps strategy.
• Drive pre-sales solutioning: lead RFP responses, architecture design, effort estimation, risk identification, assumption documentation, demos, and executive client presentations.
• Provide strategic advisory to clients on Field Service operating models, workforce optimization, automation, AI-readiness, and enterprise service transformation roadmaps.
• Lead and mentor distributed development and integration teams, establishing code quality standards, architecture review governance, and issue resolution frameworks.
• Serve as escalation point for complex technical issues across integrations, performance optimization, and cross-system dependencies.
• Stay current on Salesforce innovations (Field Service, Platform Events, Data Cloud, AI capabilities) and translate roadmap updates into practical, scalable client solutions.
• Develop reusable accelerators, integration patterns, and solution frameworks to strengthen go-to-market differentiation and delivery efficiency.
• Take full ownership of technical delivery outcomes — aligning business process design, architecture integrity, and long-term scalability.

Required skills/qualifications

• Overall experience of 10+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Core or other capability technical implementations.
• 5+ years of Apex programming, triggers, controllers and classes
• 3+ years of Lightning Aura Component or LWC programming
• Proven 2+ years of development team leadership experience
• Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
• Strong experience developing components/applications using Lightning Framework
• Solid experience using standard salesforce APIs (REST, Bulk, Streaming);
• Excellent knowledge of Salesforce ecosystem
• Experience using Salesforce data tools;
• Strong understanding of Salesforce SDLC.

Good to have:

• Software architecture design using object-oriented and modularity principles;
• Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies;
• Technical documentation writing skills;
• Design patterns knowledge and experience;
• Basic knowledge of project management;
• Experience with interviewing and on-boarding of engineers;
• Experience managing geographically distributed teams.