We
are seeking an experienced Salesforce Solution Architect to provide
architectural leadership within Agile Scrum teams delivering
enterprise-scale solutions on the Salesforce platform. This role focuses
on translating business requirements into scalable, secure, and
maintainable technical solutions aligned with Salesforce best practices.
Working
closely with Product Owners, Business Analysts, Developers, and key
stakeholders, you will shape solution design, guide technical delivery,
and ensure optimal use of Salesforce capabilities. You will champion the
“art of the possible” within Salesforce, prioritising out-of-the-box
functionality while ensuring seamless integration across the wider
enterprise ecosystem.
Key Responsibilities
Architecture & Agile Delivery
- Act as the primary technical design authority within Scrum teams
- Support backlog refinement, sprint planning, and solution design discussions
- Assess technical feasibility, define user stories, and identify risks and dependencies
- Collaborate closely with developers to ensure alignment with architecture and best practices
Solution Design & Technical Leadership
- Design scalable solutions across Sales Cloud, Experience Cloud, and the Salesforce Platform
- Define architecture patterns for data models, automation (Flow vs Apex), integrations, and security
- Provide hands-on technical guidance to developers, admins, and integration teams
- Produce architecture artefacts including solution diagrams, data models, and integration flows
Platform Expertise
- Advise teams on Salesforce capabilities and best practices
- Promote declarative, out-of-the-box solutions over custom development where appropriate
- Guide the use of Flow, Apex, Lightning Web Components, Platform Events, and APIs
- Ensure compliance with platform limits, performance standards, and governance
Integration & Ecosystem Alignment
- Define and validate integration patterns using REST/SOAP APIs, events, and middleware (e.g., MuleSoft)
- Ensure robust data flows, ownership models, and system interoperability
- Align Salesforce solutions with enterprise architecture standards
Governance & Quality Assurance
- Conduct design reviews to ensure scalability, maintainability, and security
- Identify and mitigate technical risks early in the delivery lifecycle
- Maintain high standards of documentation, testing, and overall technical quality
Stakeholder Engagement
- Act as a trusted advisor to business and technical stakeholders
- Communicate complex technical concepts clearly to diverse audiences
- Provide balanced recommendations considering business value, technical feasibility, and sustainability
Required Skills & Experience
Salesforce Expertise
- Strong knowledge of Sales Cloud, Experience Cloud, and the Salesforce Platform
- Hands-on experience with Flow, Apex, Lightning Web Components, and data modelling
- Proven ability to design solutions within Salesforce governor limits
Integration & Architecture
- Experience with API-led and event-driven architectures
- Strong understanding of REST/SOAP APIs and middleware platforms (e.g., MuleSoft)
- Solid knowledge of Salesforce data architecture
Agile Delivery
- Experience working in Agile Scrum environments
- Strong involvement in backlog refinement, sprint planning, and user story definition
- Ability to collaborate effectively with cross-functional teams
Leadership & Communication
- Excellent stakeholder management and communication skills
- Ability to influence technical decisions without direct authority
- Strong analytical and problem-solving capabilities
Desirable Qualifications
- Salesforce Certified Application Architect or System Architect
- Additional certifications such as Platform Developer, Integration Architecture Designer, or Data Architecture Designer
- Experience delivering complex Salesforce transformations or multi-system integrations
Success Criteria
- Delivery of scalable, secure, and high-quality Salesforce solutions
- Strong alignment with Salesforce best practices and enterprise architecture
- Effective collaboration across product, engineering, and architecture teams
- Reduced technical risk and improved long-term platform sustainability