Salesforce Solution Architect – Job Description
Role Overview
The Salesforce Solution Architect is responsible for designing scalable, high-performing, and secure Salesforce solutions that align with business goals and technical requirements. This role acts as a bridge between business stakeholders and technical teams, ensuring solutions are optimized for usability, maintainability, and long-term success.
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Key Responsibilities
Solution Design & Architecture
Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications.
Ensure architectural designs follow best practices, platform standards, and scalability principles.
Define integration patterns with external systems using APIs, middleware, or ETL tools.
Stakeholder Collaboration
Partner with business stakeholders to gather requirements, translate them into functional and technical specifications, and design solution roadmaps.
Serve as a trusted advisor, providing thought leadership on Salesforce capabilities, industry trends, and emerging technologies.
Governance & Standards
Establish and enforce coding, configuration, and deployment standards.
Conduct architecture and design reviews to ensure compliance with security, data governance, and performance best practices.
Delivery Leadership
Collaborate with developers, admins, and functional consultants to oversee implementation.
Provide technical guidance and mentorship to project teams.
Support release management, DevOps, and CI/CD pipelines for Salesforce deployments.
Quality & Optimization
Proactively identify risks, gaps, and opportunities to optimize the Salesforce ecosystem.
Conduct impact analysis for new features, upgrades, or enhancements.
Ensure high levels of system availability, performance, and security.
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Required Skills & Experience
Technical Expertise
Deep knowledge of Salesforce platform (Sales, Service, Marketing, Experience Clouds) and Force.com development.
Strong understanding of Apex, Lightning Web Components, SOQL/SOSL, and Salesforce APIs.
Experience with integration platforms (MuleSoft, Informatica, Dell Boomi, etc.).
Architecture & Design
Proven track record in designing large-scale, complex Salesforce solutions.
Familiarity with enterprise architecture principles and frameworks.
Knowledge of data modeling, security architecture, and performance optimization.
Leadership & Communication
Strong ability to engage with executives, business users, and technical teams.
Excellent communication, presentation, and stakeholder management skills.
Experience mentoring and leading cross-functional teams.
Certifications (preferred)
Salesforce Certified Application Architect / System Architect.
Salesforce Certified Technical Architect (CTA) (highly desirable).
Other Salesforce certifications (Admin, Platform Developer II, Sales/Service Consultant, etc.).
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Qualifications
Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
8+ years of Salesforce experience, including at least 3 years in an architect or lead role.
Experience in Agile delivery environments and DevOps practices.