Salesforce Sales Cloud Product Analyst

About the company

A global digital development firm that enables organizations of all sizes to imagine, design, build, and scale innovative digital products and technology platforms. Grounded in a mission to generate solid business results while creating positive impact in emerging communities, the company provides comprehensive services spanning product strategy, user experience design, software engineering, artificial intelligence, cloud integration, and application modernization. The firm leverages international talent across North America, Latin America, Europe, and Asia, combining agile methodologies, product-centric thinking, and relentless innovation.

About the role

We’re looking for a Salesforce Product Analyst / Business Analyst to own the Sales Cloud LPA and lead requirements discovery with commercial-sales stakeholders.

You’ll work closely with business stakeholders to understand commercial sales processes, goals, and requirements, translating those findings into a clear Sales Cloud strategy and documented capabilities.

Once the strategy is completed, you may transition into creating and grooming the initial implementation backlog, working with stakeholders and delivery teams to prepare the first set of Salesforce implementation stories.

Responsibilities

• Own and drive the Sales Cloud LPA.
• Lead discovery sessions with commercial-sales stakeholders to understand their processes, goals, priorities, and requirements.
• Analyze current sales workflows and identify key priorities for the Sales Cloud strategy.
• Translate business needs and discovery findings into actionable Salesforce requirements.
• Define and document the capabilities needed to support commercial sales.
• Document decisions, requirements, assumptions, and open questions for business and delivery teams.
• Collaborate with stakeholders to align on priorities and the future Sales Cloud approach.
• If the strategy is completed ahead of schedule, create and groom the initial Sales Cloud implementation backlog.
• Develop and refine implementation stories with relevant stakeholders to prepare them for delivery.

Requirements

• 6+ years of relevant experience in Salesforce product analysis, business analysis, or Sales Cloud delivery.
• Strong experience leading commercial-sales requirements discovery.
• Ability to translate business processes and stakeholder needs into actionable Salesforce requirements and capabilities.
• Experience analyzing and documenting sales workflows and identifying priorities for Salesforce solutions.
• Experience creating and grooming implementation backlogs and user stories.
• Strong stakeholder communication and requirements documentation skills.
• Salesforce Platform Administrator certification.
• Salesforce Platform Administrator II certification.

Benefits

• Access to e-Learning platforms
• Access to a virtual nutritionist
• Amazing people oriented organizational culture
• Working from anywhere
• Challenging projects using the latest technologies with clients from the US