Salesforce IT Business Analyst II
andersen · Minnesota ·
- Category
- Business analysis
ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
PURPOSE:
The IT Business Analyst is responsible for participating in the planning, development, maintenance, and enhancement of the functional areas of application packages. They are assigned to teams within an assigned business unit and independently utilize various client/server platforms. Individuals assist in collaborating with company customers, staff, IT and other stakeholders to identify user requirements, assess available technologies, and recommend solution options. They assist in assessing business objectives and design business processes for low to medium level objectives in such a way that they may be effectively modeled, configured and measured within the package application environment. Individuals assist in communicating application package capabilities and possibilities to designated functional areas, while seeking ways to collaborate with IT members to facilitate transition to and support of the application package
PRIMARY RESPONSIBILITIES:
Maintain, refine, and move stories in Jira along the journey with our delivery team to achieve the definition of done for all work items prioritized within a product team sprint cycle.
Create and maintain our knowledge management documents and protocols for self-service and Tier I/II support teams
Participating in Product Team Agile ceremonies
Assist in the formulation of and definition of application scope and objectives and devise/modify procedures to solve complex business problems
Assist in gathering, analyzing, and delivering business requirements for system changes, enhancements, and defect resolution.
Assist with specifying, defining, and validating business reports.
Develop business relationships with other departments to ensure successful implementation and support efforts
Develop and maintain good relationships with customers and IT colleagues to meet expected customer service levels
Develop, coordinate, and execute appropriate unit (functional), integration and volume tests to ensure successful implementation and support efforts for production releases.
QUALIFICATION AND SKILL REQUIREMENTS:
Bachelor’s degree in management information systems, or Business Administration with an emphasis in a specific technology area or equivalent work experience and technical training
Minimum of 5 years of experience in Agile product teams leveraging Jira
A minimum of 5 years of experience supporting Salesforce solutions
Preferred Salesforce Certified Platform Administrator certification
Preferred experience with current Salesforce solutions, including customer LWC and LWR development on Sales Experience Cloud.
Strong verbal and written communication skills, proficient in the ability to express low to medium level technical concepts in business terms
Strong analytical, problem-solving, and conceptual skills
Strong interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks
Minimal project management skills
Colorado Compensation & Benefits Disclosure
In accordance with the Colorado Equal Pay for Equal Work Act, this job posting includes the compensation and benefits information required for Colorado applicants.
- Pay Range: $90,039.00 - $139,561.00 annually (a good‑faith estimate of the range we reasonably expect to offer for this role).
- Other Compensation: This position may be eligible for [bonus/commission/other compensation].
- Benefits: Andersen offers a comprehensive benefits package including medical, dental, vision, retirement savings plans, paid time off, paid holidays, and other voluntary benefits.
- Application Deadline: Applications will be accepted through 08/31/2026.
- How to Apply: Please apply online at [ Salesforce IT Business Analyst II ]
PAY RANGE:
$90,039.00 - $139,561.00

CULTURE AND BENEFITS:
At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:
401 (k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing*
Medical, Dental and Vision Coverage*
Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave*
Career Growth Planning & Nationwide Career Opportunities
*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.