Salesforce Developer (Public Trust)

The Work: ICF seeks an experienced Salesforce Developer to support a mission-critical federal technology implementation project. The Salesforce Developer will design, configure, develop, integrate, test, and support Salesforce-based capabilities that meet federal stakeholder needs. The role requires hands-on Salesforce development experience, strong technical problem-solving skills, and the ability to work collaboratively with business analysts, product owners, architects, testers, and federal stakeholders in an Agile delivery environment.

Job Location: Remote work is authorized. Must support US Eastern time zone working hours.

*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

What You Will Do:

• Design, develop, configure, and support Salesforce-based solutions using declarative tools and custom development, including Apex, Lightning Web Components, Flows, and related Salesforce technologies.

• Implement and customize Salesforce capabilities to support business processes, case management, workflows, portals, reporting, automation, and stakeholder engagement needs.

• Collaborate with business analysts, architects, product owners, and stakeholders to translate functional requirements, user stories, workflows, and acceptance criteria into scalable technical solutions.

• Develop, test, and maintain integrations with external systems, ensuring secure and reliable data exchange in alignment with federal standards.

• Support data migration activities from legacy systems, including data mapping, transformation, validation, cleansing, and reconciliation.

• Write clean, efficient, reusable, and well-documented code that follows Salesforce development best practices, coding standards, and security requirements.

• Configure and maintain Salesforce objects, fields, flows, validation rules, page layouts, permission sets, profiles, sharing rules, reports, dashboards, and related platform components.

• Assist in creating and maintaining technical documentation, including solution designs, configuration documentation, deployment notes, interface specifications, and materials needed for project reviews or compliance activities.

• Troubleshoot and resolve defects, production issues, integration errors, performance concerns, and configuration challenges.

• Participate in code reviews, unit testing, regression testing, release planning, and deployment activities.

• Support DevOps processes, including source control, package creation, deployment coordination, environment management, and code scan remediation.

• Provide technical input to support user training, adoption, and sustainment by ensuring Salesforce features are user-friendly, reliable, and supportable.

• Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.

What You Will Bring With You:

• Candidate must have a Public Trust or an Active Secret clearance

• U.S. Citizenship is required due to federal contract requirements

• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

• 3+ years of hands-on Salesforce development experience, including custom development using Apex, Lightning Web Components, Visualforce, or similar Salesforce technologies.

• 3+ years of experience developing, configuring, testing, and deploying Salesforce solutions in an Agile delivery environment.

• 1+ years experience working with Agile project management and collaboration tools, such as Jira, Confluence, Azure DevOps, or similar platforms.

• Active Salesforce certification, such as Salesforce Administrator, Platform App Builder, Platform Developer I, or Platform Developer II.

What We Would Like You To Bring With You:

• 3+ years of experience with Salesforce declarative configuration, including Flows, custom objects, fields, validation rules, page layouts, permission sets, profiles, reports, dashboards, and automation.

• 1+ years experience supporting integrations using REST APIs, SOAP APIs, middleware, ETL tools, or other integration approaches.

• Experience with Salesforce Public Sector Solutions, Experience Cloud, Service Cloud, Government Cloud, or other Salesforce industry solutions.

• Experience with OmniStudio, including FlexCards, OmniScripts, Data Mappers, Integration Procedures, or related components.

• Hands-on experience with external system integrations, including REST/SOAP APIs, middleware platforms, ETL tools, event-driven integrations, or data synchronization approaches.

• Experience supporting federal government clients or large-scale government technology programs.

• Familiarity with federal security, privacy, accessibility, records management, compliance, or ATO-related processes.

• Experience performing DevOps activities, including package creation and deployment, CI/CD pipeline support, code scan analysis and remediation, regression testing, and release management.

• Experience supporting data migration projects, including source-to-target mapping, data quality analysis, transformation rules, validation, and reconciliation.

• Additional Salesforce certifications or Trailhead achievements related to development, administration, integration, OmniStudio, Public Sector Solutions, or Experience Cloud.

Professional Skills:

• Highly effective analytical and problem-solving capabilities.

• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.

• Excellent communication and interpersonal skills to interface effectively with team members and federal clients.

• Organized, detail-oriented and able to prioritize and multitask.