Salesforce Business Systems Analyst

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The team acts as a liaison between IT and business functions to analyze complex business problems and provide technical solutions. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Interacts with internal and external technical resources, as well as functional Business Analysts and Project Managers. Translates business needs into actionable requirements by gathering enough information to define a solution and drive clarity to make rational decisions. Works with the Business Operations team to functionally architect solutions to meet customer needs using the most appropriate technologies - considering cost, time-to-market, and serviceability.

About the Role

Collaborate with other stakeholder groups, to analyze and translate simple-to-complex business problems and needs into solutions. Ensure technical requirements are understood and documented, and agreements and alignments are made with business and stakeholder partners. Interact with internal and external technical resources, such as, developers, architects, peer business analyst, scrum masters, and project/program managers to ensure the delivery of key business and technical capabilities. Functional and solution analysis and light design for the Salesforce platform, and related technical areas. Shape requirements and ensure alignment with business/technology strategy and planned initiatives. Plan, prioritize, design, develop and deploy new projects & system enhancements. Coordinate and perform system testing to ensure requirements are met. Position may allow for partial telecommuting.

Salary Range: $133,255 - $168,000

About You

Basic Qualifications:
Bachelor's degree or foreign equivalent in Electronics Engineering, Management Information Systems, Business, or related field, plus five (5) years post baccalaureate progressive experience in the job offered or related occupation.

Five years (60 months) of experience in sales tools such as CPQ;

Five years (60 months) of experience in Salesforce;

Five years (60 months) of experience in Agile methodologies; and

Five years (60 months) of experience in work management tools such as Jira.

Workday Pay Transparency Statement

Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Our Approach to Flexible Work

Workday uses a hybrid Flex Work Model. Most roles require at least 50% in-person time each quarter in a Workday office or with customers, prospects, or partners, with specific expectations varying by role, team, country, and business needs.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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If you require a reasonable accommodation, you should open a People Guide Request (current employees only), or you may email [email protected], as far in advance as possible.

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