Sales & Service Rep- E2

Are you experienced with paper machines and ready to put that knowledge to work where it actually matters? AstenJohnson is hiring a PMC Sales & Service Representative to support customers in the Richmond, VA region.

This role is ideal for someone who knows the paper industry, enjoys being on-site, and takes pride in delivering top-tier service while growing business relationships. You’ll be the go-to expert for your territory.

Why AstenJohnson?
Because we take care of our people.

Excellent health benefits
401(k) with up to 6% company match
Health Savings Account
Bonus program
Remote role (when you’re not on site, of course)
Stable, growing company focused on safety, sustainability, and innovation

What You’ll Do

Build strong customer relationships through goal-oriented sales and service calls
Manage assigned accounts, including inventory, AR, and resource coordination
Support machine crews with installation and removal of paper machine clothing
Collect and analyze fabric life and performance data
Maintain detailed machine drawings, technical documentation, and service plans
Stay safety-certified at customer mill sites
Submit call and expense reports (yes, the necessary evil)

What You’ll Need

Experience in the paper industry and with paper machines
Willingness to travel 50%+ to customer sites
Valid driver’s license and auto insurance
Strong time management, independence, and computer skills

The Physical Side

Will require working in hot, humid mill environments
Walking on slippery surfaces
Climbing ladders and stairs while carrying equipment
Standing, walking, or sitting for extended periods

If you’re hands-on, customer-focused, and ready for a role where your expertise is valued—we want to hear from you.