Sales Support w/ experience in Lead Generation, Quote Creation, RFP, SAP

This member assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Assists in the compilation of documentation required for RFPs – certifications, resumes, etc.
• Generates quotes that are accurate and branded according to SGS standards
• Inputs quotations and RFPs into CRM systems
• Assists in follow up notifications on older existing deals
• Updates client owners, client names, and other information, as needed, in CRM systems
• Serves as the main points of contact for ship owners and other customers requesting SGS services
• Engages with customers to develop relationships based on trust and competence
• Markets research to include the following: o Internet search for articles on vertical markets, e.g. PFAS, Air, etc. o Lead generation and customer information: Search for contact lists in various markets (e.g, water districts) o Competitor website review and intel summary
• Updates data in LIMS for Affiliates.
• Communicates, as required, with ISMs and other internal staff.

• Bachelor’s degree in Chemistry, Environmental Science, or related science, or an Associate’s degree in Chemistry, Environmental Science, or related science, and four years of industry experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Intermediate personal computer skills including email, Microsoft Office, job task applications, Internet, On-line data system.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors).
• Travel is negligible.